Job Description
<p><strong>Who We Are </strong></p>
<p>Nuro is a self-driving technology company on a mission to make autonomy accessible to all. Founded in 2016, Nuro is building the world’s most scalable driver, combining cutting-edge AI with automotive-grade hardware. Nuro licenses its core technology, the Nuro Driver™, to support a wide range of applications, from robotaxis and commercial fleets to personally owned vehicles. With technology proven over years of self-driving deployments, Nuro gives the automakers and mobility platforms a clear path to AVs at commercial scale, empowering a safer, richer, and more connected future.</p>
<p><strong>About the Team<br></strong></p>
<p>The Autonomy Operations organization is responsible for bringing Nuro’s technology safely from lab to road. The Autonomy Operations team is at the heart of Nuro’s mission, partnering across engineering, testing, and field operations to ensure that every deployment, process, and decision reflects Nuro’s commitment to safety. As the Senior Manager of the Bay Area, you’ll lead the team responsible for data collection and validation critical to Autonomy Development and commercial partnerships.</p>
<p><strong>About the Role<br><br></strong><em><span style="font-weight: 400;">We are seeking a Senior Operations Manager to spearhead our on-road testing and mission execution in the Bay Area. The on-road team plays a pivotal role in driving the success of Nuro’s hardware, software, and commercialization objectives. As the on-site leader, you will be instrumental in overseeing our data collection, validation, pilot rollouts, and vehicle platforms. You will manage a large, multi-layered team and help promote operational excellence while maintaining a high safety standard. This role is critical and requires extensive experience in team leadership, management, strategic planning, customer focus, technical proficiency, and effective execution.</span></em></p>
<p><strong>About the Work<br><br></strong></p>
<ul>
<li>Oversee autonomous vehicle operations, managers, and field personnel, ensuring paramount safety, performance, and efficiency across all daily missions.</li>
<li>Set clear expectations and manage performance for a multi-layered team, providing dedicated coaching and mentorship to first-line supervisors and managers.</li>
<li>Serve as the primary escalation point, advocating for your team and collaborating effectively across Hardware, Software, Autonomy, Product, Legal, and senior leadership.</li>
<li>Drive strategy, OKRs, and organizational design, aligning complex mission workflows and resource allocation with Nuro’s overarching company objectives.</li>
<li>Foster a culture of safety, inclusion, accountability, and continuous improvement, ensuring workflows are executed to a high standard and information is effectively disseminated.</li>
<li>Demonstrate strong judgment, independently solving complex cross-functional problems and making critical decisions on mission priorities.</li>
<li>Build scalable systems and processes, identifying opportunities to address operational bottlenecks analytically through Continuous Improvement projects.</li>
<li>Directly oversee fleet and resource coordination, ensuring the effective execution of weekly plans and the agile reallocation of resources.</li>
<li>Provide technical leadership and direction, upholding operational excellence and promoting a performance-driven, transparent culture through exemplary leadership.</li>
<li>Respond to and appropriately escalate emergency and troubleshooting situations with composure, following high-priority issues through to full resolution.</li>
<li>Collaborate with and provide feedback to various teams on new vehicle integration, testing, software development, and partner demonstrations.</li>
<li>Lead strategic planning to ensure the development, achievement, and tracking of key performance indicators (KPIs).</li>
</ul>
<p><strong>About You<br><br></strong></p>
<ul>
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