AI Operations Team Lead - Scaled Prospecting

<p data-pm-slice="1 1 []">SLSQ127R198</p> <p>We are reimagining GTM at Databricks and are seeking an AI Operations Team Lead to drive execution excellence across our AI agent portfolio. This is not a traditional program management role. You'll scope, design, and ship AI agent workflows, with the balance of your time dedicated to field enablement and delivery management across agents and business segments.</p> <p>The ideal candidate combines strong program management and leadership skills with executive communication excellence, deep technical acumen, and a proven track record of scaling operations in fast-paced environments.<br><br><strong>Key Responsibilities:<br></strong><strong>Operational Leadership</strong></p> <ul> <li>Maintain and communicate product roadmap to stakeholders across Sales, Marketing, and IT organizations</li> <li>Drive prioritization decisions and manage competing demands across regions (AMER, EMEA, APJ)</li> <li>Own team JIRA board management, sprint planning, and delivery tracking across AI agent deployments</li> <li>Establish and track team KPIs, ensuring alignment with business objectives</li> <li>Build and iterate on agent workflows hands-on-prompt engineering, logic flows, integration design. This is a keyboards-on role.</li> <li>Strategic Communication Delivery</li> <li>Create high-impact presentations for senior leadership</li> <li>Translate technical AI capabilities into compelling business transformation narratives</li> <li>Present quarterly business reviews and program performance updates to leadership</li> <li>Design and deliver comprehensive enablement programs for ~2,000 global users</li> <li>Partner with Seller Enablement teams to drive adoption and confident usage of AI tools</li> </ul> <p><strong>Program Management</strong></p> <ul> <li>Lead end-to-end lifecycle management for AI agent deployments from ideation through launch</li> <li>Manage phased rollouts, UAT/QA processes, and technical troubleshooting</li> <li>Coordinate deliverables amongst cross-functional teams including Technical Program Managers, Business Intelligence, and Engineering</li> <li>Analyze conversion metrics, reply rates, and time-savings data to identify optimization opportunities</li> <li>Drive continuous improvement through prompt refinement and workflow optimization</li> </ul> <p><strong>What We Look For:</strong><br><strong>Experience:</strong></p> <ul> <li>7+ years in sales operations, program management, or related field</li> <li>3+ years leading teams or managing complex, cross-functional programs</li> <li>Experience with AI/automation tools and sales technology stacks</li> </ul> <p><strong>Desired Skills:</strong></p> <ul> <li>Strong proficiency with JIRA, project management tools, and roadmap planning</li> <li>Advanced data analysis capabilities (SOQL/SQL preferred)</li> <li>Experience with sales systems (Salesforce, marketing automation platforms)</li> <li>Familiarity with AI agent platforms and low-code/no-code solutions a plus</li> <li>Exceptional executive presence with proven ability to create compelling slide decks and narratives</li> <li>Strong stakeholder management skills with ability to influence without authority</li> <li>Experience managing competing priorities across geographies and business units</li> <li>Track record of translating technical concepts for non-technical audiences</li> </ul> <p><strong>Core Competencies:</strong></p> <ul> <li>Passion for AI innovation and GTM transformation</li> <li>Strategic thinking with execution excellence</li> <li>Data-driven decision making and analytical rigor</li> <li>Proactive problem-solving with a continuous improvement mindset</li> <li>Adaptability in fast-moving, ambiguous environments</li> <li>This role is pivotal in scaling AI Operations at Databricks and transforming how our GTM organization operates. If you're a strategic leader who excels at both executive communication and operational excellence, we encourage you to apply.</li> </ul><div class= ... (truncated, view full listing at source)