Senior Technical Program Manager

<div class="content-intro"><p><strong>Life at Plume</strong></p> <p><span style="font-weight: 400;">At Plume, we believe that technology isn't about moving faster, it's about making life’s moments better. Which is why we’ve built the world's first, and only, open and hardware-independent service delivery platform for smart homes, small businesses, enterprises, and beyond. Our SaaS platform uses WiFi, advanced AI, and machine learning to create the future of connected spaces—and human experiences—at massive scale.</span></p> <p><span style="font-weight: 400;">We now deliver services to over 60 million locations globally and have managed over 3 billion devices on our platform. We’re expanding rapidly, pioneering a new category, and we achieved our Series F funding in just four years. Our customers include many of the world's largest Internet Service Providers (ISPs) who look to Plume to help them evolve their smart home offerings while gleaning insights from their own data. </span></p> <p><span style="font-weight: 400;">With a bias for action and a love for being trailblazers, the team at Plume embodies a combination of relentless curiosity and imaginative innovation. We challenge ourselves to think in ways that other companies don't, work to do what should be done (rather than what can), and if we can’t do it exceptionally well, we don’t do it. It’s how we've assembled a team of world-class builders, thinkers, and doers. And it’s how we’re reinventing what’s possible every day.</span></p></div><p><span style="font-weight: 400;">We’re looking for a talented and innovative Senior Technical Program Manager, who is a leader by nature, and passionate about building the most innovative products for the leading SaaS platform for CSPs. </span></p> <p><span style="font-weight: 400;">Plume Design Inc. is the world’s first SaaS experience platform for Communications Service Providers (CSP). Plume is a leader in next-gen smart home tech. Our 360° platform helps Providers deploy best-in-class WiFi experiences with breakthrough efficiency. As the only open and hardware-independent solution, Plume enables the rapid delivery of new services for connected homes, multi-family houses, small business, and beyond at massive scale. For residential subscribers, Plume delivers self-optimizing WiFi, cyber-security, access controls, and more. For small businesses, our purpose-built suite of smart services turns small business networks into fully connected, business intelligence platforms. And for Service Providers, they get robust back-end applications for unprecedented visibility and support.</span></p> <p><span style="font-weight: 400;">We are looking for a passionate individual to take OpenSync</span><em><span style="font-weight: 400;">®</span></em><em><span style="font-weight: 400;"> </span></em><span style="font-weight: 400;">to new heights! In this role, you will be responsible for working with our engineering teams and OpenSync partners to design, build and maintain the OpenSync framework. We are looking for an action-oriented individual who is eager to make waves in the industry and chooses “Should” over “Can”. </span></p> <p><strong>What You’ll Do:</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Engage with OpenSync partners to understand their needs and incorporate them into a product roadmap and go-to-market strategy</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Own the OpenSync product roadmap. Identify features that add value to partners, prioritize features, draft user stories and work with engineering teams to drive new releases</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Build relationships with OpenSync partners. Drive adoption of OpenSync release, build enthusiasm for the roadmap and constantly listen to the market. </span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Design, develop and manage activities for products from pr ... (truncated, view full listing at source)