Job Description
<div class="content-intro"><p>Fastly helps people stay better connected with the things they love. Fastly’s edge cloud platform enables customers to create great digital experiences quickly, securely, and reliably by processing, serving, and securing our customers’ applications as close to their end-users as possible — at the edge of the Internet. The platform is designed to take advantage of the modern internet, to be programmable, and to support agile software development. Fastly’s customers include many of the world’s most prominent companies, including GitHub, Yelp, Paramount, and JetBlue.</p>
<p>We're building a more trustworthy Internet. Come join us.</p></div><p><strong><strong>Title:</strong> Office Manager / Workplace EXB Lead – Pune, India<br><strong>Location:</strong> Pune (on-site)<br><strong>Reports to:</strong> EXB Workplaces Director / Site Leader</strong></p>
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<p>Office Manager</p>
<p>As the founding office manager or what we call the Workplace Experience Belonging Lead at Fastly, this position will be responsible for the physical and experiential environment in our Pune office. You will be responsible for the day-to-day running and continuous improvement of the Pune office: facilities, office services, transportation (including late-shift taxis), vendor relationships, and on-the-ground coordination with local authorities and building management. You’ll ensure the environment is safe, reliable, and employee-friendly for teams working India daytime and US-aligned shifts.In addition to executing our team strategy in Pune, you will collaborate across the Employee Experience Belonging team. You will contribute to event programming and other employee engagement projects. </p>
<p>You’ll work a varied shift. </p>
<p>What You'll Do:</p>
<p>Key Responsibilities</p>
<p>Ensure the Pune site runs smoothly and is highly organized. Tasks include: </p>
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<p>Run daily office operations: reception/front desk, meeting rooms, seating plans, housekeeping, pantry, office supplies.</p>
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<p>Act as the first point of contact for all internal and external visitors.</p>
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<p>Maintain a high-functioning office environment by ensuring all facilities (HVAC, power backup, internet, access control, security) are functioning; coordinate fixes quickly with building / coworking operators.</p>
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<p>Partner with IT to ensure desks, meeting rooms, and shared spaces are set up and ready for teams (headsets, screens, quiet zones, call booths).</p>
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<p>Set up and manage corporate taxi vendors for employees working late/evening US-aligned shifts (Finance month-end, CS peak periods, etc.).</p>
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<p>Design and maintain safe routing, rosters, and SLAs; ensure compliance with local norms around women’s safety at night (escort policy, check-in process, emergency escalation).</p>
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<p>Provide general support for leadership across various departments on topics including event setup, onsite team meetings, meeting/conference room technology and travel to the Pune site.</p>
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<p>Oversee all purchasing to ensure catering, snacks, beverages, goodies and other supplies are stocked </p>
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<p>Act as on-site focal point when building management, inspectors, or other officials visit the premises (typically alongside external CA/compliance partners).</p>
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<p>Support future office expansion (additional floors/cities) by sharing data on utilization, issues, and employee feedback.</p>
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<p>Create an engaging employee experience for Fastly employees that is aligned with company objectives and employee experience belonging goals to foster a positive and inclusive workplace culture. Including to:</p>
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<p>Ensure a welcoming, professional environment for Fastlyans (Prepare desks and welcome kits, Provide basic office orientation, Make sure shared spaces support focus work and calls.). </p>
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<p>Coordinate with the Employee Experience Belonging team on ... (truncated, view full listing at source)