Payroll Officer

Skip to Content Sign In Payroll Officer Req #23404 Australia Apply Share Job Description Posted Thursday, February 19, 2026 at 9:00 PM | Expires Friday, April 24, 2026 at 8:59 PM Dayforce is a global human capital management (HCM) company headquartered in Toronto, Ontario, and Minneapolis, Minnesota, with operations across North America, Europe, Middle East, Africa (EMEA), and the Asia Pacific Japan (APJ) region. Our award-winning Cloud HCM platform offers a unified solution database and continuous calculation engine, driving efficiency, productivity and compliance for the global workforce. Our brand promise - Makes Work Life BetterTM- Reflects our commitment to employees, customers, partners and communities globally. About the opportunity Dayforce is currently seeking a Payroll Officer to join our Dayforce Managed Team. We service our clients by supporting the complete employee life cycle including payroll, workforce management, benefits, and contact center, allowing the client to focus on their core business.  The ideal candidate will have significant experience in payroll and a strong working knowledge of benefits, workforce management and tax. They will also interface with clients and use critical thinking skills to resolve complex problems.  What you’ll get to do  Abide by Dayforce’s Code of Conduct, Values and Policies and Procedures Be aware of and comply with all Dayforce and customer Information Security protocols Adherent to all Information Security Standards Policies and Procedures Responsible for ensuring all aspects of the payroll cycle, including tax, benefits, garnishments, etc. are processed, reconciled, audited, and transmitted accurately and timely.   Ensure accurate and timely processing of payroll impacting changes, tax forms, payments, and payroll processing for assigned clients.   Responsible for quality control and auditing to ensure accuracy and low error or defect percentage  Work with cross-functional internal partners to resolve client payroll matters and employee inquiries   Provide Payroll support services to clients according to Dayforce contract, legislative requirements, and business needs.  Establish and maintain a deep understanding of customers’ requirements and their changing needs to ensure services delivered are as per contractual obligations and in accordance with customer SLAs.   Create, update, and review standard operating procedures and perform quarterly document reviews.  Have an “I own it” attitude about deliverables and projects from start to finish.   Manage client and consumer related tasks within the case management system ensuring all documentation is complete, accurate, and timely  Proactively manage quarter and year-end payroll auditing and processing  Think and act ahead, spot opportunities and act accordingly and proactively contribute to process improvements  Skills and experience we value  2 years of payroll processing experience in a high-volume payroll operation; end to end payroll experience a plus  Experience and a clear understanding of payroll, benefits and taxation and an understanding of applicable legislative requirements  Ability to resolve client’s issues and provide superior customer service to internal and external partners  Excellent verbal and written communication skills with the ability to communicate clearly, technically, and effectively with customers and internal partners   Good analytical, organizational, and problem-solving skills  Proficiency in Microsoft Word, intermediate Excel, and PowerPoint  What would make you really stand out   Experience in the payroll outsourcing or consulting industry preferred   Experience working in a case management system is preferred  Industry related certifications or desire to obtain within two years of employment   Experience with Dayforce HCM or similar cloud payroll technology  Strong working knowledge of quality control and auditing standards  A desire to continually learn  Ability to communicate and c ... (truncated, view full listing at source)