Audit & Control Expert (Sales Operations)

Company Overview At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future. Department Overview The Audit & Control Specialist serves as the "guardian" of process integrity and data accuracy for the VS&A Sales International organization. Reporting directly to the Vice President Strategy, Sales Operations and Planning, this role is responsible for the systematic review, validation, and oversight of sales processes, data, and financial transactions. While the broader Sales Ops team focuses on growth and efficiency, the Audit & Control function is dedicated to mitigating risk, preventing "revenue leakage," and ensuring that every deal flowing through the CRM system aligns with company policy, legal regulations, and financial accuracy. This is a critical role that bridges the gap between Sales, Finance, and Legal. Job Description The Audit & Control Specialist’s tasks are categorized into four core pillars: 1. Compliance & Governance Contract Review: Audit executed contracts to ensure they include all required legal clauses, signatures, and standard terms before final processing. Policy Enforcement: Monitor and ensure sales representatives follow the Rules of Engagement, including correct territory assignment, lead ownership, and discount approval levels. Regulatory Compliance: Oversee sales activities for compliance with global laws such as GDPR (data privacy), anti-bribery regulations, and industry-specific mandates. 2. Financial Control & Commission Audit Revenue Assurance: Verify that the value of closed deals in the CRM matches the final signed contract and the actual invoice sent by Finance. Commission Validation: Review sales performance data before payroll submission to ensure commissions are calculated correctly and "clawbacks" are applied for canceled deals. Discount Monitoring: Audit the use of discounts and "special pricing" to ensure they were properly authorized and do not erode profit margins beyond acceptable limits. 3. Data Integrity & Process Oversight Internal Control Testing: Periodically "stress-test" sales workflows to identify loopholes where data could be manipulated or errors could go unnoticed. Exception Reporting: Develop and maintain "exception reports" to highlight transactions or activities falling outside normal parameters for management review. Corrective Action Plans: Develop and implement plans to prevent recurring errors through improved system automation, process refinement, or targeted training. 4. Process Optimization Continuous Improvement: Identify bottlenecks in the audit process and recommend tool enhancements to the Sales Tools team to automate manual checks. Cross-functional Collaboration: Act as the primary liaison between Sales Operations and the Finance/Legal departments to align on policy changes. Basic Requirements Qualifications: Bachelor’s Degree in Finance, Accounting, Business Administration, or a related field. 5+ years of experience in Sales Operations, Internal Audit, Financial Control, or Business Analytics. Advanced proficiency in Salesforce.com (CRM) and Excel/Google Sheets is required. Strong understanding of sales cycles and the financial implications of contract terms and commission structures. High level of professional integrity and the ability to handle sensitive financial and legal data. Exceptional attention to detail and a "detective" mindset to identify patterns and discrepancies. Ability to work independently and manage multiple audit workstreams simultaneously. Basic Requirements: Proven experience in auditing contracts or financial trans ... (truncated, view full listing at source)