Post Sales GRC Specialist SalesSan Francisco, CA

Current Openings Post Sales GRC Specialist Post Sales GRC Specialist About Rippling Rippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. For the first time ever, you can manage and automate every part of the employee lifecycle in a single system. Take onboarding, for example. With Rippling, you can hire a new employee anywhere in the world and set up their payroll, corporate card, computer, benefits, and even third-party apps like Slack and Microsoft 365—all within 90 seconds. Based in San Francisco, CA, Rippling has raised $1.4B+ from the world’s top investors—including Kleiner Perkins, Founders Fund, Sequoia, Greenoaks, and Bedrock—and was named one of America's best startup employers by Forbes. We prioritize candidate safety. Please be aware that all official communication will only be sent from @Rippling.com addresses. About the role We are trusted partners to our customers as they build and scale their security and compliance programs. As our Automated Compliance platform continues to evolve, we’re looking for a Post Sales GRC Specialist to help customers successfully implement the product and achieve real audit outcomes. In this role, you are the primary post-sales relationship owner for your customers, responsible for guiding them through onboarding, implementation, adoption, and audit readiness. By combining hands-on compliance knowledge with a customer-first mindset, you’ll help customers stay on track and realize long-term value from their compliance programs. Post Sales GRC Specialists in this role are accountable for customer health, retention, and successful audit outcomes, serving as both a strategic advisor and day-to-day partner throughout the customer lifecycle. What you will do Own the post-sales customer journey, including onboarding, implementation, adoption, and long-term success Lead implementation of the automated compliance platform, configuring frameworks, controls, evidence workflows, and integrations Act as a GRC subject matter expert for customers, advising on audit readiness, scoping decisions, policy requirements, and control expectations Guide customers through the end-to-end audit process, including readiness, evidence collection, observation periods, and auditor collaboration Track and manage customer health indicators such as product adoption, audit progress, risks, and timelines Translate compliance frameworks (e.g., SOC 2, ISO 27001) into practical, product-driven guidance tailored to each customer’s environment Build trusted relationships with security, compliance, IT, and executive stakeholders Identify risks to customer success early and proactively drive mitigation plans Partner cross-functionally with Product, Engineering, Sales, and Support to improve customer experience and inform product roadmap Provide feedback on real-world customer needs to help shape the evolution of the compliance platform What you will need 2+ years of hands-on GRC or security compliance experience, including direct involvement with frameworks such as SOC 2, ISO 27001, HIPAA, GDPR, or similar, ideally with public accounting (Big 4) or in‑house audit at a SaaS company 2+ years of experience in a customer-facing role within a SaaS environment, such as Customer Success, Account Management, Solutions Consulting, or Post-Sales Implementation Demonstrated experience guiding customers through cybersecurity audits, including audit readiness, evidence collection, observation periods, and auditor interactions Hands-on knowledge of security and compliance frameworks such as SOC 2, ISO 27001, ISO 42001, HIPAA, GDPR, CMMC, etc.  Familiarity with the cybersecurity audit process, either through direct audit participation, consulting, or in-house compliance ownership Ability to translate complex compliance requirements into clear, actionable guidance fo ... (truncated, view full listing at source)