Manager, Mid Market Sales

Manager, Mid Market Sales AI AT ZAPIER At Zapier https://zapier.com/about, we build and use automation every day to make work more efficient, creative, and human. So if you’re using AI tools while applying here - that’s great! We just ask that you use them responsibly and transparently. Check out our guidance on How to Collaborate with AI During Zapier’s Hiring Process https://zapier.com/l/jobs/ai-at-zapier, including how to use AI tools like ChatGPT, Claude, Gemini, or others during our hiring process - and when not to. Job Posted: 2/24/2026 Location: United States & Canada Hi there! Zapier is hiring a Sales Manager to join our Sales and Customer Success org. In this role, you’ll lead a Mid Market Sales team responsible for selling Zapier’s AI Orchestration platform offerings to customers across the globe. The Mid Market Sales team targets customers who have between 1-999 employees, and is responsible for net new logos and expansion. A successful Sales Manager has demonstrated success as both a seller and leader, and takes ownership for the outcomes of the sales program. If you want to advance your career at a fast-growing, profitable, impact-driven company, read on… - Our Commitment to Applicants https://zapier.com/jobs/our-commitment-to-applicants/ - Culture and Values at Zapier https://zapier.com/jobs/culture-and-values-at-zapier/ - Zapier Guide to Remote Work https://zapier.com/learn/remote-work/ - Zapier Code of Conduct https://zapier.com/jobs/zapier-code-of-conduct/ - Diversity and Inclusivity at Zapier https://zapier.com/jobs/working-on-diversity-and-inclusivity/ WHAT YOU’LL DO - Lead and Develop a High-Performing Emerging AE Team Manage a team of Account Executives selling Zapier’s automation platform to customers in the 1–999 employee range. Guide the team to success across an inbound motion, ensuring consistent attainment of revenue goals. - Hire and Onboard Exceptional Talent Recruit, coach, and ramp quota-carrying AEs with strong product acumen, technical fluency, and a builder mindset. Instill a culture of ownership, experimentation, and continuous learning. - Coach for Full-Funnel Mastery Provide hands-on coaching across pipeline generation, discovery, multi-threading, and closing. Help AEs become fluent in selling to both executive-level decision-makers and technical end users. - Elevate Strategic Execution Oversee AE execution of strategic adoption plans with support from Solutions Engineers, Customer Success, Marketing, and Product. Drive increased adoption, retention, and expansion by aligning with buyer needs across IT, operations, and business functions. - Operational Excellence Drive rigor in pipeline inspection, forecasting, and activity hygiene using tools like HubSpot. Set clear expectations, run consistent deal reviews, and manage performance with clarity and empathy. - Collaborate Cross-Functionally Partner with Product Marketing, Demand Gen, RevOps, and Engineering to deliver effective go-to-market strategies. Represent the AE perspective in strategic planning and process design. - Act as a Customer Champion Maintain executive-level relationships with high-potential accounts and bring customer voice back to Product, influencing roadmap priorities that align with real-world use cases and needs. - Refine and Scale Playbooks Codify what works—sharpen our approach to horizontal use cases, improve qualification and objection handling frameworks, and build repeatable sales motions for Zapier’s emerging enterprise segment. WHO YOU ARE - Experienced Sales Leader You’ve led quota-carrying AEs for at least 2 years and bring 5+ years of SaaS sales experience overall. You’re comfortable managing sellers who operate across inbound and outbound channels, selling $50K+ deals into complex orgs. - Fluent in Horizontal SaaS, AI and Automation You have a strong grasp of selling products like Zapier: flexible, horizontal platforms that require deep discovery and solution alignment across techni ... (truncated, view full listing at source)