Coordinator, Background

<p><strong>Coordinator, Background</strong><strong><br><br></strong></p> <p><strong>About Carvana<br></strong>At Carvana, we’re changing the way people buy and sell cars. With an ambitious vision and a fundamentally different approach designed to be fun, fast, and fair, Carvana became the fastest-growing automotive retailer in history. We expanded nationally, went public on the New York Stock Exchange, sold our 1 millionth car, and reached the Fortune 500, all in just eight years. </p> <p>Today, with 4 million retail customers and counting, Carvana is both the fastest-growing and the most profitable public automotive retailer, and we’re just getting started. We continue to raise the bar for our customers as we tackle the enormous opportunity still ahead in the largest consumer vertical. </p> <p>Working here means being part of a team that embraces change, celebrates creative problem solving, and always strives to be better. At Carvana, you’ll have the opportunity to take on meaningful challenges, learn quickly, and help shape the future of automotive retail. If you’re driven to grow and make an impact as part of a collaborative team, you’ll fit right in. Learn more about what it’s like to work here from the <a href="https://www.youtube.com/watch?v=93pa9NmlrYcfeature=youtu.be">people that already do</a>. </p> <p><strong>About the team and position <br></strong>The Coordinator, Background will play an important role on the HR Operations Team at Carvana by performing a number of activities related to the company’s compliance and background check functions.</p> <p><strong>This is a fully on-site position, Monday through Friday, at our corporate HQ in Tempe, Arizona.</strong></p> <p><strong>What you’ll be doing </strong></p> <ul> <li>Understand, articulate, and support all of our requirements, policies, regulations, and standards related to background checks across the organization.</li> <li>Communicate with candidates as needed regarding negative background results received. </li> <li>Coordinate and expedite background screen solutions with 3rd party provider(s), to adjudicate all pending candidates with a sense of urgency .</li> <li>Collaborate on high growth recruiting efforts by supporting Recruiting and Field People Operations Teams to meet hiring date targets.</li> <li>Troubleshoot candidate access problems, screening issues, questions, and settings with our vendors.</li> <li>Communicate with candidates throughout the completion of the background check steps to ensure smooth and efficient processing.</li> <li>Provide above-and-beyond customer service to our internal customers and incoming candidates during the background check process.</li> <li>Support hiring and onboarding processes (e.g.administration of pre-employment background check, Driver Qualification File and drug testing processes; etc.).</li> <li>Help to train and support new team members on processes and procedures.</li> <li>Meet and/or exceed key metrics, including adjudication response time and compliance.</li> <li>Support in other HR projects as assigned and needed.</li> </ul> <p><strong>What you should have/know</strong></p> <ul> <li>1+ years’ work experience in a Human Resources, Administrative Assistant or Customer Service capacity.</li> <li>Ability to support communicate policy and procedure. </li> <li>Effective verbal written communication skills.</li> <li>Highest level of customer service and sense of urgency.</li> <li>Superior attention to detail and organizational skills.</li> <li>Ability to be self-directed and proactive in work activities.</li> <li>Consistently able to use ultimate discretion regarding confidential and sensitive personal data. </li> </ul> <p><strong>It would be great if you also have</strong></p> <ul> <li>A bachelor’s degree from an accredited college or university. </li> <li>Knowledge of DOT regulations and compliance as it pertains to onboarding of Drivers.</li> <li>Experience and basic understanding of federal and state compliance ... (truncated, view full listing at source)