Sr Manager Services

Skip to Content Sign In Sr Manager Services Req #23417 Bengaluru, Karnataka, India Apply Share Job Description Posted Tuesday, February 24, 2026 at 9:00 PM | Expires Saturday, April 25, 2026 at 8:59 PM Dayforce is a global human capital management (HCM) company headquartered in Toronto, Ontario, and Minneapolis, Minnesota, with operations across North America, Europe, Middle East, Africa (EMEA), and the Asia Pacific Japan (APJ) region.  Our award-winning Cloud HCM platform offers a unified solution database and continuous calculation engine, driving efficiency, productivity and compliance for the global workforce. Our brand promise - Makes Work Life Better™- Reflects our commitment to employees, customers, partners and communities globally.   About the opportunity  Dayforce, the innovator in Workforce Management, enables organizations to integrate corporate performance objectives into the planning, scheduling, and management of their workforce for optimal performance and profitability. Dayforce’s enterprise solutions are delivered on-demand and with latest generation technologies resulting in faster deployments, lower costs, a superior user experience, and a return on investment that is delivered more quickly and more sustainably. Location: For this role is based in Bangalore   About the opportunity : As a Dayforce Senior Consulting Manager, you will lead and manage a team of consultants to deliver high-quality implementations, upgrades, and support services for Dayforce Human Capital Management (HCM) solutions. You will serve as a trusted advisor to clients, ensuring successful project outcomes, building strong relationships, and driving business value through effective use of Dayforce modules. What you'll get to do Client Engagement & Delivery Lead end-to-end Dayforce implementation and configuration projects, including requirements gathering, solution design, testing, deployment, and post-go-live support. Partner with clients to understand business processes, recommend best practices, and align Dayforce capabilities to their operational needs. Act as the primary point of contact for client stakeholders throughout project lifecycles.  Team Leadership Manage a team of Dayforce consultants, including coaching, performance development, workload allocation, and mentoring. Foster a collaborative and high-performance environment within the consulting team. Ensure consultants follow consistent methodologies and quality standards. Project & Program Management Drive project planning, resource management, scope control, risk and issue management, and budget oversight. Ensure timely delivery of consulting services while maintaining client satisfaction and profitability. Provide regular project status updates to clients and internal leadership.  Quality & Continuous Improvement Establish and maintain consulting methodologies, templates, and tools that support consistent delivery excellence. Lead post-implementation reviews and service improvement practices. Skills and experience we value  Ability to form great customer relationships Ability to consult customer on business needs Ability to engage with multiple projects & customers at the same time and manage priorities accordingly Excellent organization, communication, and collaboration skills Ability to lead and facilitate Internal/customer workshops and sessions Strong analytical and problem-solving skills Prior functional experience with Dayforce HCM would be an asset Prior consultative experience with employee data integration or HCM software Proficient in Microsoft Office products Bachelor’s degree in Business, Management, IT, or any IT related field 5-7 years’ of HCM Consulting Manager experience with an HCM software provider preferably with a focus on Dayforce core modules (WFM, Payroll and/or Benefits) Excellent English, written and spoken is required Analytical thinking is required Excellent documentation skills Superior customer support experience Experience wor ... (truncated, view full listing at source)