Product Manager, Trip Quality Merchandising and AI

<div class="content-intro"><p><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way.</span></p></div><p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong>The Community You Will Join:</strong></span></p> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Our Product Managers imagine the ideal experience for our community and work backwards, creating innovative products that delight our guests and hosts. They deeply understand the needs of our users and translate these into a strategy that combines strong product intuition with research. They partner with talented cross-functional team members across engineering, design, operations, data science, and more, leading teams to execute a shared vision. They are incredibly detail-oriented and hands on.</span></p> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong>The Difference You Will Make:</strong></span></p> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Airbnb is seeking an experienced product leader to own the guest-facing quality merchandising experience. You will join the team focused on trip quality, building features that close the gap between guest expectations and actual trip experiences. </span></p> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">You will lead the Trip Quality Merchandising product strategy and roadmap, using AI to devise novel and impactful ways to help customers evaluate and choose listings based on their needs. Core product areas include the review and ratings experience, personalized quality highlights, and listing match signals to ensure guests get what they expect from every stay.</span></p> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">This role requires close partnership with the Policy, Privacy, and Legal teams — particularly on review integrity, AI-generated content, and trust-related guest-facing features. You will work especially closely with the quality data platform team to generate and consume accurate quality signals that foster a trusted marketplace, as well as across Design, Engineering, and Data Science to ship and iterate at scale. This is a critical role that spans the end-to-end guest experience around listing quality information, and the features you build will be part of the experience for every guest who considers booking a listing on Airbnb.</span></p> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong>A Typical Day: </strong></span></p> <ul> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Develop and execute the product roadmap for foundational data improvements related to trip quality, reviews, and ratings. Lead the product strategy and develop the roadmap for Trip Quality Merchandising and AI</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Craft the product narrative that inspires teams, leadership, and the company and builds alignment on the quality merchandising strategy.</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Partner with design, engineering, and customer support to deliver features that improve both guest and host experiences. Collaborate closely with our Policy, Privacy, and Legal teams on topics that are essential ... (truncated, view full listing at source)