Strategic Implementation Consultant - Benelux Market

<p data-start="300" data-end="626">Lightspeed is looking for a <strong data-start="328" data-end="367">Strategic Implementation Consultant</strong> to help high-value hospitality clients in the Benelux successfully implement our <strong data-start="445" data-end="471">POS and SaaS solutions</strong>. If you’re passionate about <strong data-start="500" data-end="520">hospitality tech</strong>, <strong data-start="522" data-end="544">project management</strong>, and delivering real impact for enterprise customers, we want to hear from you!<br><br><iframe src="https://www.youtube.com/embed/jg5hWAaEOvs" width="560" height="314"></iframe></p> <p data-start="628" data-end="644"><strong data-start="628" data-end="642">Your Role:</strong></p> <ul> <li data-start="647" data-end="735">Lead <strong data-start="652" data-end="696">end-to-end onboarding and implementation</strong> for strategic and enterprise clients</li> <li data-start="647" data-end="735">Deliver a <strong data-start="748" data-end="786">white-glove, high-touch experience</strong></li> <li data-start="647" data-end="735">Plan, coordinate, and execute <strong data-start="821" data-end="864">go-lives, on-site training, and support</strong></li> <li data-start="647" data-end="735">Act as a <strong data-start="878" data-end="919">trusted product and technical advisor</strong></li> <li data-start="647" data-end="735">Partner with <strong data-start="937" data-end="983">Sales, Customer Success, and Support teams</strong> to resolve escalations</li> <li data-start="647" data-end="735">Keep clients <strong data-start="1024" data-end="1065">engaged, satisfied, and transactional</strong> through proactive follow-ups</li> <li data-start="647" data-end="735">Maintain clear <strong data-start="1114" data-end="1165">implementation documentation and process guides</strong></li> </ul> <p data-start="1169" data-end="1198"><strong data-start="1169" data-end="1196">What We’re Looking For:</strong></p> <ul> <li data-start="1201" data-end="1245">Experience in <strong data-start="1215" data-end="1243">B2B, client-facing roles</strong></li> <li data-start="1201" data-end="1245">Background in <strong data-start="1262" data-end="1308">hospitality, retail,</strong></li> <li data-start="1201" data-end="1245"><strong data-start="1262" data-end="1308">Proven project management experience</strong></li> <li data-start="1201" data-end="1245">Fluent in <strong data-start="1323" data-end="1343">Dutch</strong>(spoken written), French is a plus</li> <li data-start="1201" data-end="1245">Strong <strong data-start="1374" data-end="1415">communication and presentation skills</strong></li> </ul> <p data-start="1419" data-end="1438"><strong data-start="1419" data-end="1436">Nice to Have:</strong></p> <ul> <li data-start="1441" data-end="1484">Experience with <strong data-start="1457" data-end="1482">POS or SaaS platforms</strong></li> <li data-start="1441" data-end="1484">Understanding of <strong data-start="1504" data-end="1551">SaaS customer lifecycle and sales processes</strong></li> </ul> <p data-start="1555" data-end="1581"><strong data-start="1555" data-end="1579">Why Join Lightspeed:</strong></p> <ul> <li data-start="1584" data-end="1660">Work with <strong data-start="1594" data-end="1658">top experts supporting our Strategic hospitality clients - ability to travel international</strong></li> <li data-start="1584" data-end="1660">High autonomy, <strong data-start="1678" data-end="1703">flexible work culture</strong>, and <strong data-start="1709" data-end="1727">remote options</strong></li> <li data-start="1584" data-end="1660">Build and support <strong data-start="1750" data-end="1789">high-traffic, global-scale products</strong></li> <li data-start="1584" data-end="1660">Access to <strong data-start="1804" data-end="1859">modern tech, continuous learning, and career growth</strong></li> <li data-start="1584" data-end="1660">Competitive benefits perks, including <strong data-start="1904" data-end="1914" ... (truncated, view full listing at source)