Health Information Specialist I

<div class="content-intro"><p>Datavant is the data collaboration platform trusted for healthcare. Guided by our mission to make the world’s health data secure, accessible and actionable, we provide critical data solutions for organizations across the healthcare ecosystem - including providers, health plans, researchers, and life sciences companies. From fulfilling a single patient’s request for their medical records to powering the AI revolution in healthcare, Datavanters are building the future of how data is connected and used to improve health. <br><br>By joining Datavant today, you’re stepping onto a driven and highly collaborative team that is passionate about creating transformative change in healthcare.</p></div><p>📍<strong>Onsite |</strong> <strong>Westminster, MD | Full-Time | 8am-4:30pm EST</strong></p> <p><strong>Position Overview</strong></p> <p>We are seeking a <strong>Health Information Specialist</strong> to support <strong>front desk operations and Release of Information (ROI) services</strong> at a single onsite healthcare location. This is a patient-facing role that plays a critical part in ensuring timely, accurate, and compliant handling of medical record requests.</p> <p>This position is ideal for someone who enjoys working directly with patients, is detail-oriented, and is looking for <strong>long-term growth opportunities within a healthcare organization</strong>.</p> <p><strong>💼 Key Responsibilities</strong></p> <p>Responsibilities include, but are not limited to:</p> <ul> <li>Serve as the <strong>front desk point of contact</strong> for patient walk-ins requesting medical records or releases</li> <li>Provide <strong>phone support</strong> to patients, providers, and authorized requestors</li> <li>Process Release of Information (ROI) requests accurately and timely</li> <li>Fax, scan, and manage incoming and outgoing medical record requests</li> <li>Burn medical images to CDs and share images electronically as required</li> <li>Support <strong>client relationship management</strong> through professional communication</li> <li>Assist with reporting and administrative duties such as data entry and email</li> <li>Ensure compliance with HIPAA, privacy regulations, and facility policies</li> </ul> <p><strong>🎓 Training Onboarding</strong></p> <ul> <li><strong>VROI training</strong> provided</li> <li><strong>On-the-job, onsite training</strong> during the first 30 days</li> </ul> <p><strong>⭐ Skills</strong></p> <ul> <li>Strong customer service and communication skills</li> <li>Comfortable working in a <strong>patient-facing, front desk environment</strong></li> <li>Detail-oriented with the ability to manage confidential information</li> <li>Reliable, punctual, and professional</li> <li>Ability to multitask and work independently</li> </ul> <p><strong>💰 Benefits Growth Opportunities</strong></p> <ul> <li><strong>Full-time benefits</strong>, including:</li> <ul> <li>Medical, dental, and vision coverage</li> <li>401(k) retirement plan</li> <li>Tuition reimbursement</li> </ul> <li><strong>Paid Time Off</strong>, including major holidays</li> <li><strong>In-person role</strong> with <strong>opportunities for growth and advancement</strong> within the company</li> </ul> <p><strong>🎯 Qualifications</strong></p> <ul> <li> <ul> <li>High School Diploma or GED required<br>• Must be 18 years of age or older<br><br></li> </ul> </li> </ul><div class="content-pay-transparency"><div class="pay-input"><div class="description"><p><span data-sheets-root="1">Pay ranges for this job title may differ based on location, responsibilities, skills, experience, and other requirements of the role. </span></p></div><div class="title">The estimated base pay range per hour for this role is:</div><div class="pay-range"><span>$15</span><span class="divider"></span><span>$18.32 USD</span></div></div></div><div class="content-conclusion"><p><span data-sheets-root="1">To ensure the safety of patients and staff, many of our clients require ... (truncated, view full listing at source)