Technical Account Manager - Auth0

<div class="content-intro"><p><span style="color: #000000;"><strong>Get to know Okta<br><br></strong></span>Okta is The World’s Identity Company. We free everyone to safely use any technology, anywhere, on any device or app. Our flexible and neutral products, Okta Platform and Auth0 Platform, provide secure access, authentication, and automation, placing identity at the core of business security and growth.<br><br>At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we’re looking for lifelong learners and people who can make us better with their unique experiences. <br><br>Join our team! We’re building a world where Identity belongs to you.</p></div><p><strong>Get to know Okta</strong><strong><br></strong>Okta is The World’s Identity Company. We free everyone to safely use any technology—anywhere, on any device or app. Our Auth0 and Okta Platforms enable secure yet flexible access, authentication, and automation that transforms how people move through the digital world, putting Identity at the heart of business security and growth.</p> <p>At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box, we’re looking for lifelong learners and people who can make us better with their unique experiences. </p> <p>Join our team! We’re building a world where Identity belongs to you. </p> <p><strong>The Okta Technical Account Management Team</strong></p> <p>The TAM team empowers Okta customers to deliver secure, scalable, and transformative identity solutions by acting as their trusted identity coach. We drive lasting success through elevated technical maturity, proactively guiding their identity decisions and long-term identity vision. We guide a customer’s strategy for customer identity, workforce identity, and security posture while driving value in Okta’s suite of products and, ultimately, retention at contract renewal.</p> <p><strong>The Auth0 Technical Account Manager Opportunity</strong></p> <p>This is an exciting opportunity for an experienced technical expert to join the TAM team. This role specialises in the Auth0 platform, which is an easy-to-implement, adaptable authentication and authorization platform for Consumer and SaaS applications. Basically, we make your login experience awesome. You will be working with a portfolio of well-known brands on their Auth0 implementations as an identity coach. Building close relationships with technical stakeholders from early in the customer lifecycle, you will learn their business, goals, challenges and technical landscape, ensuring Okta delivers on a long-term strategic plan to help solve these challenges and realize the value of their Auth0 platform investment, while continuing to evolve to solve new objectives and improve security posture.</p> <p>The ideal candidate for this role is competent with both technical delivery and customer business-facing engagement, preferably with experience in identity and security. They showcase both interest and adaptability to Identity, SDLC, and SaaS discussions, including agility in unpredictable customer interactions, with technical accuracy top of mind.</p> <p><br><strong>What you’ll be doing:</strong></p> <ul> <li>Serve as a trusted Identity Coach, guiding customers to achieve their objectives through timely technical guidance, advice, enablement, and best practice sharing</li> <li>Learn our customers’ business deeply, gaining deep insights into their strategies, goals, and challenges - through the lens of identity</li> <li>Build and nurture long-term relationships with stakeholder personas from developers, engineering leads, app builders, and product owners, through to C-level exec, evolving customers into Auth0 champions</li> <li>Conduct regular customer meetings with executives to recap past value, show progress on current initiatives and future state or roadmap items</li> <li>Conduct regular customer meeting ... (truncated, view full listing at source)