Salesforce Systems and Optimization Manager

About Lyra Health Lyra Health is the leading provider of mental health solutions for employers supporting more than 20 million people globally. The company has delivered 13 million sessions of mental health care, published more than 20 peer-reviewed studies, and delivered unmatched outcomes in terms of access, clinical effectiveness and cost efficiency. Extensive peer-reviewed research confirms Lyra’s transformative care model helps people recover twice as fast and results in a 26% annual reduction in overall healthcare claims costs. Lyra is transforming access to life-changing mental health care through Lyra Empower, the only fully integrated, AI-powered platform combining the highest-quality care and technology solutions. About the Role: The Salesforce Systems and Optimization Lead is a strategic and hands-on expert focused on maximizing the effectiveness and efficiency of our core sales platform, Salesforce. This role acts as the primary partner for the Sales and GTM (Go-To-Market) Operations teams, translating business needs into high-impact system execution, process standardization, and measurable improvements in sales efficiency and data quality. Success in this role is measured by direct impact on sales team adoption, operational efficiency, and system health, in addition to the quality of system design decisions. Sample projects may include defining sales systems priorities and roadmaps, partnering with analytics teams to design scalable reporting and dashboards, supporting cross-system process and data integrations, and developing data-driven recommendations and tradeoff analyses to guide decision-making. Projects are owned in close partnership with an IT Salesforce team of administrators and architects who will deliver on your requirements.