Company Operations Lead

<h2 class="p1"><span class="s1">Role Description</span></h2> <p><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz80zt2jz70zz75zz74z4z76zz90zbblhz87zz78zz88zz78z2pkz90zaj8lrtsz76zz84z">We’re looking for an Operations Lead to act as a bridge between the Office of the CEO</span> <span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz80zt2jz70zz75zz74z4z76zz90zbblhz87zz78zz88zz78z2pkz90zaj8lrtsz76zz84z h-lparen">(OCEO)</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz80zt2jz70zz75zz74z4z76zz90zbblhz87zz78zz88zz78z2pkz90zaj8lrtsz76zz84z"> and Dropbox’s business units, helping operationalize our company-wide business rhythms with rigor, clarity, and consistency.</span></p> <p><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz80zt2jz70zz75zz74z4z76zz90zbblhz87zz78zz88zz78z2pkz90zaj8lrtsz76zz84z">Dropbox is an operationally heavy company; we believe that sweating the details of how work gets done drives better results. This role sits at the center of that philosophy. While there are known operating rhythms and mechanisms to support</span> <span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz80zt2jz70zz75zz74z4z76zz90zbblhz87zz78zz88zz78z2pkz90zaj8lrtsz76zz84z h-lparen">(e.g.,</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz80zt2jz70zz75zz74z4z76zz90zbblhz87zz78zz88zz78z2pkz90zaj8lrtsz76zz84z"> planning, QBRs, Board processes), the exact scope of this role will evolve based on where leverage is most needed. We’re looking for someone who can step into ambiguity, identify friction or gaps, and independently shape high-impact solutions.</span></p> <p><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz80zt2jz70zz75zz74z4z76zz90zbblhz87zz78zz88zz78z2pkz90zaj8lrtsz76zz84z">This is an individual-contributor role requiring comfort working with executive leaders, Chiefs of Staff, embedded operational teams, and EPD partners. The ideal candidate is scrappy, detail-oriented, and systems-minded — someone who can quickly build context, earn trust, and drive clarity in complex environments.</span></p> <h2 class="p1"><span class="s1">Responsibilities</span></h2> <ul> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz80zt2jz70zz75zz74z4z76zz90zbblhz87zz78zz88zz78z2pkz90zaj8lrtsz76zz84z">Partner with Chiefs of Staff and embedded operational teams to support and strengthen company-wide operating rhythms</span></li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz81zz86zcvlz122zs3wgz73zz76zz70zhbz122zz78zloz87zz67zjh3xz86z8j4dz70z">Act as operational</span> <span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz81zz86zcvlz122zs3wgz73zz76zz70zhbz122zz78zloz87zz67zjh3xz86z8j4dz70z h-ldquo">“glue”</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz80zt2jz70zz75zz74z4z76zz90zbblhz87zz78zz88zz78z2pkz90zaj8lrtsz76zz84z"> —</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz81zz86zcvlz122zs3wgz73zz76zz70zhbz122zz78zloz87zz67zjh3xz86z8j4dz70z"> identify inefficiencies, reduce duplication, and build scalable workflows, systems, and mechanisms that lower operational overhead while preserving rigor</span></li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz81zz86zcvlz122zs3wgz73zz76zz70zhbz122zz78zloz87zz67zjh3xz86z8j4dz70z">Uphold and reinforce the quality bar for executive-facing deliverables, including strategic plans, business reviews, board-ready materials, and in-quarter execution updates</span></li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz80zt2jz70zz75zz74z4z76zz90zbblhz87zz78zz88zz78z2pkz90zaj8lrtsz76zz84z">Distill complex processes and expectations into simple, concise guidance and resources accessible to all employees</span></li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz81zz86zcvlz122zs3wgz73zz76zz70zhbz122zz78zloz87zz67zjh3xz86z8j4dz70z">Enable Dropboxers at all levels to operate effectively within company frameworks through training, resources, and hands-on support</span></li> <li><span class=" ... (truncated, view full listing at source)