Field Operations Manager (Strategic)

<div class="content-intro"><p><span style="font-family: helvetica, arial, sans-serif; color: rgb(0, 0, 0); font-size: 12pt;"><strong>About Glean:</strong></span></p> <p>Glean is the Work AI platform that helps everyone work smarter with AI. What began as the industry’s most advanced enterprise search has evolved into a full-scale Work AI ecosystem, powering intelligent Search, an AI Assistant, and scalable AI agents on one secure, open platform. With over 100 enterprise SaaS connectors, flexible LLM choice, and robust APIs, Glean gives organizations the infrastructure to govern, scale, and customize AI across their entire business - without vendor lock-in or costly implementation cycles.</p> <p>At its core, Glean is redefining how enterprises find, use, and act on knowledge. Its Enterprise Graph and Personal Knowledge Graph map the relationships between people, content, and activity, delivering deeply personalized, context-aware responses for every employee. This foundation powers Glean’s agentic capabilities - AI agents that automate real work across teams by accessing the industry’s broadest range of data: enterprise and world, structured and unstructured, historical and real-time. The result: measurable business impact through faster onboarding, hours of productivity gained each week, and smarter, safer decisions at every level.</p> <p>Recognized by Fast Company as one of the World’s Most Innovative Companies (Top 10, 2025), by CNBC’s Disruptor 50, Bloomberg’s AI Startups to Watch (2026), Forbes AI 50, and Gartner’s Tech Innovators in Agentic AI, Glean continues to accelerate its global impact. With customers across 50+ industries and 1,000+ employees in more than 25 countries, we’re helping the world’s largest organizations make every employee AI-fluent, and turning the superintelligent enterprise from concept into reality.</p> <p>If you’re excited to shape how the world works, you’ll help build systems used daily across Microsoft Teams, Zoom, ServiceNow, Zendesk, GitHub, and many more - deeply embedded where people get things done. You’ll ship agentic capabilities on an open, extensible stack, with the craft and care required for enterprise trust, as we bring Work AI to every employee, in every company.</p></div><div> </div> <div><span style="font-size: 12pt;"><strong>About the Role:</strong></span></div> <div> </div> <div><span style="font-size: 12pt;">Glean is seeking a Field Operations Manager to be the operational and analytical backbone for the Strategic sales segment, supporting our sales team aligned to our largest and most complex customers and prospects.</span></div> <div> </div> <div><span style="font-size: 12pt;"><strong>You will: </strong></span></div> <div> <ul> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Report and analyze key Strategic segment metrics to understand sales funnel metrics, revenue growth, pipeline quality, and overall health of the business across new, expansion, and renewal motions</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Lead key annual planning workstreams for the Strategic segment, including book building, territory design, and geo analyses to support data‑driven GTM decisions</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Drive Strategic forecasting accuracy - provide the data, analysis, and inspection views leaders need to run effective forecast calls</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Lead the design and build of reporting and dashboarding for the Strategic segment </span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Work with Systems to drive CRM hygiene and scalability for Strategic account reporting</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Analyze whitespace, product penetration, and account potential within Strategic accounts to inform targeting, resourcing, and key bets for the year</span></li> <li style="font-size: 12pt;">< ... (truncated, view full listing at source)