Quality Assurance Engineer

<div class="content-intro"><p><span style="font-family: helvetica, arial, sans-serif; color: rgb(0, 0, 0); font-size: 12pt;"><strong>About Glean:</strong></span></p> <p>Glean is the Work AI platform that helps everyone work smarter with AI. What began as the industry’s most advanced enterprise search has evolved into a full-scale Work AI ecosystem, powering intelligent Search, an AI Assistant, and scalable AI agents on one secure, open platform. With over 100 enterprise SaaS connectors, flexible LLM choice, and robust APIs, Glean gives organizations the infrastructure to govern, scale, and customize AI across their entire business - without vendor lock-in or costly implementation cycles.</p> <p>At its core, Glean is redefining how enterprises find, use, and act on knowledge. Its Enterprise Graph and Personal Knowledge Graph map the relationships between people, content, and activity, delivering deeply personalized, context-aware responses for every employee. This foundation powers Glean’s agentic capabilities - AI agents that automate real work across teams by accessing the industry’s broadest range of data: enterprise and world, structured and unstructured, historical and real-time. The result: measurable business impact through faster onboarding, hours of productivity gained each week, and smarter, safer decisions at every level.</p> <p>Recognized by Fast Company as one of the World’s Most Innovative Companies (Top 10, 2025), by CNBC’s Disruptor 50, Bloomberg’s AI Startups to Watch (2026), Forbes AI 50, and Gartner’s Tech Innovators in Agentic AI, Glean continues to accelerate its global impact. With customers across 50+ industries and 1,000+ employees in more than 25 countries, we’re helping the world’s largest organizations make every employee AI-fluent, and turning the superintelligent enterprise from concept into reality.</p> <p>If you’re excited to shape how the world works, you’ll help build systems used daily across Microsoft Teams, Zoom, ServiceNow, Zendesk, GitHub, and many more - deeply embedded where people get things done. You’ll ship agentic capabilities on an open, extensible stack, with the craft and care required for enterprise trust, as we bring Work AI to every employee, in every company.</p></div><div><span style="font-size: 12pt;"><strong>About the Role:</strong></span><br><br><span style="font-size: 12pt;">Glean is building a modern knowledge assistant personalised to every employee in your organisation, making all information within your company accessible, contextual, and fresh.</span></div> <div><span style="font-size: 12pt;">Our team works hard and plays hard. We are professional, creative, passionate, and most importantly - customer-obsessed.</span></div> <div><span style="font-size: 12pt;">We are looking for a Quality Assurance Engineer to assess the quality of our web application through Manual Automation testing. You will be responsible for finding and reporting bugs and glitches with the initial level of RCA. You should have a keen eye for detail and excellent communication skills.</span></div> <div> <p><span style="font-size: 12pt;"><strong>You will:</strong></span></p> <ul> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Create, Execute and Maintain test plans thoroughly to qualify product releases and features</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Do initial RCA on bugs found using developer tools - network and console tabs, GCP server logs, SQL analysis etc</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Report bugs and errors using Jira with in depth details to help engineering team identify and fix the issue</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Help reproduce bugs raised externally</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Execute extended/edge cases around the main use case to help evolve the test plans</span></li> <li style="font-size: 12pt;"><span style= ... (truncated, view full listing at source)