Senior/Staff Data Scientist, Infrastructure

<div class="content-intro"><p><span style="font-family: helvetica, arial, sans-serif; color: rgb(0, 0, 0); font-size: 12pt;"><strong>About Glean:</strong></span></p> <p>Glean is the Work AI platform that helps everyone work smarter with AI. What began as the industry’s most advanced enterprise search has evolved into a full-scale Work AI ecosystem, powering intelligent Search, an AI Assistant, and scalable AI agents on one secure, open platform. With over 100 enterprise SaaS connectors, flexible LLM choice, and robust APIs, Glean gives organizations the infrastructure to govern, scale, and customize AI across their entire business - without vendor lock-in or costly implementation cycles.</p> <p>At its core, Glean is redefining how enterprises find, use, and act on knowledge. Its Enterprise Graph and Personal Knowledge Graph map the relationships between people, content, and activity, delivering deeply personalized, context-aware responses for every employee. This foundation powers Glean’s agentic capabilities - AI agents that automate real work across teams by accessing the industry’s broadest range of data: enterprise and world, structured and unstructured, historical and real-time. The result: measurable business impact through faster onboarding, hours of productivity gained each week, and smarter, safer decisions at every level.</p> <p>Recognized by Fast Company as one of the World’s Most Innovative Companies (Top 10, 2025), by CNBC’s Disruptor 50, Bloomberg’s AI Startups to Watch (2026), Forbes AI 50, and Gartner’s Tech Innovators in Agentic AI, Glean continues to accelerate its global impact. With customers across 50+ industries and 1,000+ employees in more than 25 countries, we’re helping the world’s largest organizations make every employee AI-fluent, and turning the superintelligent enterprise from concept into reality.</p> <p>If you’re excited to shape how the world works, you’ll help build systems used daily across Microsoft Teams, Zoom, ServiceNow, Zendesk, GitHub, and many more - deeply embedded where people get things done. You’ll ship agentic capabilities on an open, extensible stack, with the craft and care required for enterprise trust, as we bring Work AI to every employee, in every company.</p></div><div><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><strong>About the Role:</strong></span></div> <div><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Glean is building a world-class data organization spanning data science, applied science, data engineering, and business analytics. This role sits within the Growth and Enterprise Readiness data science team, with a primary focus on pricing, billing, and enterprise usage, alongside broader time-to-value and deployment health metrics.</span></div> <div><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">In this role, you’ll work at the intersection of Product, Finance, Infrastructure, and Post-Sales to ensure Glean’s pricing and enterprise experience are grounded in clear, trusted data.</span></div> <div> </div> <div><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><strong>You will:</strong></span></div> <div> <ul> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Become a deep expert in Glean’s product telemetry, billing data, and platform systems, partnering closely with Product, Finance, and Infrastructure to self-serve insights</span></li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Develop and evolve metrics that capture enterprise readiness, deployment health, and time-to-value, from initial rollout to sustained adoption</span></li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans- ... (truncated, view full listing at source)