Operations & Performance Enablement Manager

Position: Operations & Performance Enablement Manager (Hybrid \u007C Full-Time) Schedule: 8:30 AM–5:30 PM CST Work Modality: Hybrid Experience: 1–2 years Start Date: ASAP Interview Process: One interview Language: English proficiency required; bilingual preferred About the Role: We are seeking an Operations & Performance Enablement Manager who excels in fast-paced environments and is skilled at creating structure, clarity, and seamless execution across teams and programs. This role will serve as the central connection point for leadership, performance teams, onboarding programs, and cross-functional initiatives to ensure smooth operations. Key Responsibilities: • Leadership & Team Support: • Align daily with leadership • Manage scheduling, follow-ups, and program support • Coordinate performance initiatives such as GSD and APR • Keep priorities and action items on track • Onboarding (New Owners & Staff): • Manage logistics, session scheduling, communication, and support • Track progress and milestones in Monday.com • Ensure a smooth and consistent onboarding experience • Program & Project Management: • Manage calendars, logistics, and execution for GSD, APR, onboarding programs, trainings, webinars, and events • Track deadlines, owners, and ensure follow-through • Identify and address bottlenecks proactively • Communication & Client-Facing Support: • Communicate clearly and confidently via phone, email, and video • Provide schedules, reminders, and next steps • Serve as a professional, high-touch coordination point • Process, Reporting & Technology: • Maintain clean data in Monday.com and Excel • Create trackers, reports, and dashboards • Utilize AI and tools to enhance efficiency • Improve workflows and streamline handoffs • Recruiting Operations Support: • Manage scheduling, communication, and follow-ups • Track pipeline and coordinate with recruiting partners Who You Are: • Exceptionally organized with strong follow-through • Confident communicator, especially on the phone • Tech-savvy and comfortable with tools and AI • Calm, proactive, and dependable • Skilled at managing multiple stakeholders and priorities • Naturally brings structure and momentum to any environment Required Skills: • Experience with Monday.com or similar project management tools • Strong Excel skills for data organization and reporting • Excellent written and verbal communication • Background in operations, program management, leadership support, or training coordination • Experience coordinating meetings, programs, trainings, or events Success Indicators: • Smooth and predictable onboarding • Well-organized and timely GSD & APR programs • Strong team alignment and removal of operational roadblocks • Clients and stakeholders feel informed and supported • Clean data, clear workflows, and proactive problem-solving If you thrive on creating operational clarity and driving execution, we'd love to connect. Apply now or share with someone who would be a great fit! #SolvoGlobal #LI-PROMOTED #LI-Hybrid