Senior Customer Assurance Analyst

<div class="content-intro"><p class="x_MsoNormal FluidPluginCopy"><span class="ContentPasted0">Come join the company that is reinventing cloud security and empowering businesses to thrive in the cloud. As the <a href="https://www.wiz.io/blog/100m-arr-in-18-months-wiz-becomes-the-fastest-growing-software-company-ever" target="_blank">fastest-growing startup ever,</a> </span><span class="ContentPasted0">Wiz is on a mission to help organizations secure cloud environments that will accelerate their businesses. Trusted by security teams all over the world, we have a proven<span class="ContentPasted0"> </span><a class="ContentPasted0" href="https://www.g2.com/products/wiz-wiz/reviews" target="_blank" data-auth="NotApplicable" data-safelink="true" data-linkindex="1">track record of success</a><span class="ContentPasted0"> </span>and a culture that values world-class talent. </span></p> <p class="x_MsoNormal FluidPluginCopy"><span class="ContentPasted0">Our Wizards from over 20 countries work together to protect the infrastructure of our hundreds of customers, including over 50% of the Fortune 100, who trust us to scan and secure over 230 billion files daily. We’re the leading player in a massive and growing market, but it’s still early enough for you to make a significant impact. At Wiz, you’ll have the freedom to think creatively, dream big, and use your full range of skills to contribute to our record growth. Come join our team and help us create secure cloud environments that allow the best companies to move faster. </span></p></div><p><strong>SUMMARY</strong> </p> <p>As a Senior Customer Assurance Analyst, you will help Wiz adopt AI responsibly, scale internationally, and sustain customer trust. Reporting to the Customer Assurance Manager within Wiz’s Information Security organization, you will ensure customer security and compliance needs are met with thoughtfulness. You will help the team use tools and technologies to radically scale its capacity, including especially AI-based automations. You will join customer-facing discussions about Wiz’s security and compliance posture, describe security controls with technical and nontechnical audiences, and support our team’s strategy to anticipate customer expectations and industry trends. </p> <p><br><br></p> <p><strong>WHAT YOU’LL DO </strong></p> <ul> <li>Apply your knowledge of EMEA- and EU-focused security, data, and privacy requirements and trends in regulations, customer expectations, compliance developments, and governance frameworks. </li> <li>Maintain up-to-date knowledge of Wiz’s controls, policies, product, roadmap, environment, and architecture.</li> <li>Lead or support customer security questionnaires, audits, calls, contract reviews, and sales enablement activities within pre-defined SLAs. (You’ll work normal business hours for your local time zone.) </li> <li>Use and improve tools and technologies to manage increased support requests. This includes evaluation, adoption, and governance of AI tools and features.</li> <li>Maintain updated documentation such as policies, standards, procedures, and runbooks related to Customer Assurance.</li> <li>Maintain the Wiz Trust Center as well as the other internal and external security resources.</li> <li>Contribute to the creation and automation of processes within the team.</li> <li>Build strong partnerships while collaborating cross-functionally.</li> <li>Provide support and mentorship to junior analysts.<br><br></li> </ul> <p><strong>WHAT YOU’LL BRING </strong></p> <ul> <li>Strong commitment to understanding customer needs, building trust, and delivering exceptional service thoughtfully.</li> <li>4+ years of experience in Security Governance, Risk, and Compliance roles.</li> <li>Passion for security and a growth mindset, especially for learning cloud security.</li> <li>Ability to collaborate and communicate with technical and non-technical teams alike.</li> <li>Baseline knowledge of security and compliance frameworks or requiremen ... (truncated, view full listing at source)