Senior Manager, Solutions Engineering Northern Europe

<div class="content-intro"><div><strong>About Us</strong></div> <div> <p>At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. </p> <p><span style="font-weight: 400;">We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us! </span></p> </div></div><p><strong>Location: Sweden (remote)<br></strong></p> <p><strong>What you’ll do as a Solutions Engineering Manager</strong></p> <p>You are the team leader, enabler, point of reference and coach. You will work closely with our prospects and customers by shadowing and improving your team’s technical expertise. You will take care of new team members and you will ensure work loads are equally distributed within the team. You are personable and can provide constructive feedback when necessary. You will help escalate and identify issues quickly and efficiently and you will work with the other team leads and the regional lead to ensure proper regional coordination. The Solution Engineering Manager has a player/coach mindset and the ability/willingness to step into the field when needed, and lead by example. In addition, you will be expected to partner closely with peer sales leaders and drive to revenue targets.</p> <p>To aid your team, you will work closely with every team at Cloudflare, from Sales and Product, through to Engineering and Customer Support. Your goal of customer success should drive you through the entire organization as you seek out and advise your team on how to create scalable solutions for your customer’s needs.<br><br></p> <h4><strong>Examples of desirable skills, knowledge, experience and goals</strong></h4> <p>Our Solutions Engineers and Managers come from a wide range of backgrounds: engineering, software development, finance, product management, customer support project delivery. We're serious about building a diverse team. When hiring we look for diversity of experience combined with genuine curiosity for our technology.</p> <p>Ultimately, you are passionate about technology, have the ability to explain complex technical concepts in easy-to-understand terms, and you like coaching and teaching. You are naturally curious, and an avid builder who is not afraid to get your hands dirty. On the Solutions Engineering team, you will find a collaborative environment where everyone brings different strengths and jumps in to help each other and you will be an integral part of driving that culture.<br><br></p> <h4><strong>What you need</strong></h4> <p>The Solution Engineering Manager role requires you to have the ability to effectively manage and grow your team, as well as possess the technical prowess expected of a Solutions Engineer. Your capabilities may include a mix of the following:</p> <ul> <li>15+ years of pre-sales / SE experience in a reputable IT company. </li> <li>5+ years of experience as a frontline or second level SE manager role. </li> <li>Strong understanding of ... (truncated, view full listing at source)