Senior Staff Enterprise Architect, Q2C & Monetization

<p>We are seeking a Senior Staff Enterprise Architect, Q2C Monetization to drive the strategy, technical design, and modernization of our Quote-to-Revenue processes. This is a high-impact, hybrid role operating at the intersection of Enterprise Architecture strategy and pragmatic Solution Architecture execution.</p> <p>Because we operate as a leaner, high-growth IT organization, this role requires a leader who can define the "big picture" strategy but also actively lead technical design and partner with delivery teams to unblock implementation. You will own the architecture for our monetization platforms, enabling scale for "MongoDB 3.0" by minimizing manual intervention and designing tools for continuous improvement. This role offers rare breadth: the ability to shape architecture across domains that larger organizations silo, with direct visibility to executive decision-making.</p> <p>A critical component of this role involves Q2C and Financial transformation: You will be responsible for navigating the complex "buy vs. build" landscape of billing engines—specifically focusing on usage-based and consumption modeling—while ensuring our architecture acts as a catalyst for AI-driven business transformation.</p> <p>We're looking to speak with candidates based in Palo Alto for our hybrid working model.</p> <h3>Key Responsibilities</h3> <ul> <li>Q2C Strategy Integration Roadmap</li> <ul> <li>Define and execute the architecture strategy for consumption-based business models. You will lead critical decisions on whether to leverage custom-built billing solutions (leveraging MongoDB) or vendor platforms, ensuring the solution can handle high-volume usage metering and complex pricing logic</li> <li>Define the integration strategy that binds the Q2C landscape. You will determine how "First Party" (internal product/usage data) and "Third Party" (CRM, CPQ, ERP) systems interoperate, moving us toward real-time data availability for Finance and Sales</li> <li>Analyze cross-functional business processes to recommend new approaches via technology enablement, investigating operational requirements to seek effective solutions through automated and non-automated components</li> </ul> </ul> <ul> <li>Systems Design Integration Architecture</li> <ul> <li>Design robust integration patterns (REST APIs, Event-Driven/Streaming, SOA) to decouple systems while ensuring data consistency. You will architect the flow of usage data from the MongoDB product platform into the billing engine and downstream to the General Ledger</li> <li>Specify and design solutions across the Q2C landscape (CRM, CPQ, ERP). You will contribute to solution scoping, effort sizing, and strictly translate IT solutions into technical delivery consistent with standards</li> <li>Define data ingestion and integration architectures that reduce availability latency. You will specify patterns (e.g., CDC, batch vs. real-time) that balance performance with cost, ensuring billing data is accurate and timely</li> </ul> </ul> <ul> <li>Data, AI Innovation</li> <ul> <li>Define the AI architecture strategy for the revenue cycle, establishing the data foundations (golden records, vector search, RAG patterns) required before AI can deliver value. Own the roadmap for deploying AI capabilities — such as anomaly detection in billing, intelligent quoting assistants, and deal scoring — with clear sequencing from foundational data quality through to production deployment</li> <li>Act as "Customer Zero" for internal technologies, identifying opportunities to deploy MongoDB Atlas and vector search capabilities within our own monetization technology stack</li> </ul> </ul> <ul> <li>Governance, Standards Risk Management</li> <ul> <li>Define and maintain architecture principles, guardrails, and standards for the Q2C ecosystem, leading governance activities to ensure solutions align with the target state</li> <li>Evaluate impact analyses on major projects (e.g., new pricing models), assessing associated risks to ... (truncated, view full listing at source)