Operations Engineer

Operations Engineer Hims & Hers is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. We are redefining healthcare by putting the customer first and delivering access to care that is affordable, accessible, and personal, from diagnosis to treatment to delivery. No two people are the same, so we provide access to personalized care designed for results. By normalizing health & wellness challenges and innovating on their solutions, we’re making better health outcomes easier to achieve.  Hims & Hers is a public company, traded on the NYSE under the ticker symbol “HIMS.” To learn more about the brand and offerings, you can visit hims.com/about http://hims.com/about and hims.com/how-it-works http://hims.com/how-it-works . For information on the company’s outstanding benefits, culture, and its talent-first flexible/remote work approach, see below and visit www.hims.com/careers-professionals http://www.hims.com/careers-professionals. ABOUT THE ROLE: WE ARE SEEKING A HIGHLY SKILLED AND DETAIL-ORIENTED OPERATIONS ENGINEER TO JOIN OUR PHARMACY AND FULFILLMENT OPERATION TEAM. IN THIS ROLE, YOU WILL BE RESPONSIBLE FOR OPTIMIZING OUR PROCESSES, IMPROVING EFFICIENCY, AND MAXIMIZING PRODUCTIVITY IN OUR PHARMACY AND FULFILLMENT OPERATIONS. AS AN OPERATIONS ENGINEER, YOU WILL ANALYZE CURRENT WORKFLOWS, IDENTIFY AREAS FOR IMPROVEMENT, AND IMPLEMENT STRATEGIES TO ENHANCE OPERATIONAL PERFORMANCE WHILE MAINTAINING HIGH-QUALITY STANDARDS. YOU WILL: PROCESS ANALYSIS AND IMPROVEMENT: · Conduct thorough analysis of existing processes and workflows within the pharmacy and fulfillment operations, including order processing, inventory management, dispensing, packaging, and shipping. · Identify bottlenecks, inefficiencies, and areas for improvement. · Develop and implement strategies to streamline processes, reduce waste, and increase productivity. · Collaborate with cross-functional teams, including pharmacists, technicians, logistics personnel, and management, to gather insights and identify improvement opportunities. 2. Workforce Optimization: · Determine optimal staffing levels and work distribution to ensure efficient and balanced workload across different areas of the pharmacy and fulfillment operations. · Design and implement labor standards and performance metrics to monitor productivity and ensure optimal resource allocation. · Conduct time and motion studies to establish baseline performance levels and identify opportunities for improvement. · Develop staffing plans and recommend appropriate training programs to enhance employee skills and performance. 3. Layout Design and Facility Planning: · Collaborate with architects and facility managers to design and optimize the layout of the pharmacy and fulfillment center. · Utilize principles of lean manufacturing and ergonomic design to create efficient and safe workspaces. · Analyze space utilization and recommend improvements to maximize storage capacity and optimize workflow. 4. Technology Integration: · Identify and evaluate technology solutions, automation tools, and software systems to enhance efficiency and accuracy in pharmacy and fulfillment operations. · Collaborate with IT teams to implement and integrate technological solutions effectively. · Provide training and support to employees on the use of new systems and technologies. 5. Continuous Improvement: · Establish a culture of continuous improvement by fostering an environment that encourages employee engagement, idea generation, and process innovation. · Implement performance monitoring systems and metrics to measure the effectiveness of process changes and identify areas for further improvement. · Lead or participate in cross-functional improvement projects to drive operational excellence. RELATED COMPETENCIES · Contributing to Team Success – Actively participating as a member of a team to move the team toward the completion of goals · Energ ... (truncated, view full listing at source)