Manager - Enablement Delivery & Events

Freshworks
San Mateo, CA$154k – $202kPosted 1 March 2026

Job Description

<p>We are looking for an energetic, creative, and highly organized professional to serve as our Manager - Enablement Delivery &amp; Events. This role is dedicated to orchestrating high-impact internal events for the global GTM organization and delivering effective enablement programs that empower our Americas Field teams. The ideal candidate will have a strong track record in sales enablement and delivery, with the ability to think strategically while executing the logistics of global GTM events.&#xa0;</p><p><strong>*Please note this role will require 25%-30% travel.*</strong></p><p><strong>This is a hybrid role that will be based in San Mateo, CA and requires an in-office presence three days per week (Tuesday - Thursday).</strong></p><p>GTM Events &amp; Communications</p><ul><li><p>Lead the strategic planning, content management, and onsite execution of annual GTM Kickoffs. Manage logistics, agendas, and speaker prep in partnership with internal stakeholders and external vendors.</p></li><li><p>Plan and execute immersive quarterly in-person training events for new hires.</p></li></ul><ul><li><p>Support stakeholders with planning and execution of mid-year and team events and training activities.</p></li><li><p>Draft and deliver regular communications including newsletters, announcements, leadership updates and team-wide briefings.</p></li><li><p>Monitor the effectiveness of communications and events using surveys, feedback, open rates and participation metrics.</p></li></ul><p>Enablement Delivery &amp; Training</p><ul><li><p>Develop and deliver engaging and informative sales training programs, both in-person and virtually, that align with the overall sales strategy and goals.</p></li><li><p>Regularly communicate with the field to gather feedback, assess needs, and ensure the sales enablement program meets the evolving requirements of the sales team.</p></li><li><p>Collaborate with marketing, product, and enablement partner teams to create high-quality sales collateral, presentations, and playbooks that effectively communicate product value propositions and sales messaging.</p></li><li><p>Work closely with sales leadership to identify training needs and develop customized training plans for sales teams.</p></li><li><p>Provide ongoing support and resources to sales managers, ensuring they are equipped to reinforce best practices, drive team performance, and address individual development needs.</p></li><li><p>Assess the effectiveness of training programs and make recommendations for improvement.</p></li></ul> <ul><li><p>Bachelor’s degree in business, marketing, or a related field; additional certifications in training and development are a plus.</p></li><li><p>7+ years of combined experience in enablement and sales, preferably in a technology company</p></li><li><p>Extremely strong delivery skills, both in-person and virtually</p></li><li><p>Strong analytical and problem-solving skills</p></li><li><p>A proactive and adaptable mindset with a commitment to continuous improvement.</p></li><li><p>Excellent written and verbal communication skills, with a talent for storytelling and tone</p></li><li><p>Proven ability to manage events across international, cross-functional teams</p></li><li><p>Highly organized, proactive and comfortable working in a fast-paced, high-growth environment</p></li><li><p>Strong collaboration skills, with experience partnering with senior leaders</p></li><li><p>Familiar with tools such as Slack, Zoom, Google Workspace, and event planning platforms</p></li></ul> <p><strong>This is a hybrid role that will be based in San Mateo, CA and requires an in-office presence three days per week (Tuesday - Thursday).</strong></p><p>The expected base salary range for this position is as shown below. The actual base pay is dependent upon a variety of job-related factors such as professional background, training, work experience, business needs and market demand. Therefore, in some circumstances, the actual salary could f ... (truncated, view full listing at source)