Business Operations Lead - Sales Operations

Position Overview The Business Operations Lead for Sales Operations & Enablement will play a critical role in ensuring the organization operates with clarity, alignment, and disciplined execution. This role anchors the business planning and operational rhythms of the Sales Ops & Enablement team—driving budget and workforce planning, operational governance, prioritization frameworks, organizational effectiveness, and performance tracking. You will partner closely with HR, Finance, and leaders across Sales Operations & Enablement to create structure, establish operating mechanisms, and ensure the organization remains focused on the highest‑impact priorities. You will help define goals, measure outcomes, and enable the team to execute with consistency and scale. This position is ideal for someone who is energized by strategic operational work, cross‑functional coordination, and building systems that help an organization run effectively at scale. Why This Role Matters This role ensures that the Sales Operations & Enablement organization runs as a coordinated, aligned, and high‑performing system. By driving planning, operational discipline, and structured execution, the Business Operations Lead enables the team to focus on the work that accelerates impact and strengthens organizational effectiveness. Key Responsibilities Business & Organizational Operations Lead the operating rhythm for the Sales Ops & Enablement organization, including planning cycles, leadership reviews, performance tracking, and operational governance. Maintain organizational priorities and ensure alignment, transparency, and accountability across programs and workstreams. Drive goal‑setting, OKR development, milestone planning, and KPI measurement for the organization. Identify operational gaps and opportunities; design and implement process improvements that enhance effectiveness and scalability. Budget, Workforce, and Talent Planning Partner with Finance and HR to coordinate annual and ongoing budget cycles, forecasting, headcount planning, and workforce strategy. Develop models, analyses, and frameworks to support resource planning, investment trade‑offs, and organizational decision‑making. Provide leaders with timely insights that clarify capacity, spending, and resource needs. Organizational Health & Engagement Partner with HR to support employee engagement strategies, organizational health assessments, and team development initiatives. Lead planning and execution for organizational activities such as offsites, planning workshops, and leadership sessions. Foster a culture of alignment, focus, and operational excellence. Planning, Insights, and Performance Enablement Develop and maintain scorecards, dashboards, and reporting mechanisms that track organizational performance and progress against key priorities. Conduct operational and organizational analyses to highlight risks, opportunities, and focus areas. Enable data‑driven decision-making through structured insights and performance reporting. Cross‑Functional Partnership Serve as a strategic operational partner to HR, Finance, and adjacent GTM Ops functions. Ensure alignment with corporate planning cycles, financial processes, talent programs, and enterprise operating mechanisms. Collaborate with the Communications Lead to ensure coordination on timing and alignment for key organizational moments—without owning communications directly. Strategic Execution & Change Enablement Translate organizational strategy into operational plans, workstreams, and scalable processes. Support rollout and adoption of new programs, systems, and operating practices across the organization. Lead change enablement activities that improve readiness, efficiency, and organizational performance. Qualifications 8–12+ years’ experience in business operations, organizational operations, program management, or strategic planning roles. Experience partnering with HR and Finance on planning, budgeting, workforce strategy, and operation ... (truncated, view full listing at source)