Professional Services Consultant

Our Company Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen. We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours! Creativity for All Adobe is a place where exceptional people work – don’t just take our word for it, our employees have recently voted us on the Great Place to Work list for the 10th consecutive year! We’re proud to offer market leading employee benefits designed to suit your lifestyle. Some of the great benefits include health insurance, global days off, wellness fund, market-leading parental leave, access to our Employee Stock Purchase Program and programs designed to help continue to build your career. We also proudly empower our employees to get involved with corporate social responsibility and offer a broad range of opportunities to make a bigger impact through philanthropy, employee, and community engagement. We know that people are the differentiator in our business, and that's why we want to meet you. The Opportunity The Adobe Professional Services Consultant role offers an outstanding opportunity to work closely with clients, understanding their technical and business requirements to implement Adobe Experience Cloud solutions that deliver maximum value. Your key objective will be to ensure successful project delivery for Adobe Experience Platform, Adobe Journey Optimizer, and Adobe Campaign solutions, while maintaining a high level of customer satisfaction. In this exciting role, you'll develop and apply guidelines for integrating Adobe Experience Cloud into clients' ecosystems, deliver training and support to marketing specialists, mentor new consultants, maintain thorough documentation of solutions and integrations, and engage in ongoing education on emerging Adobe technologies and platforms. What you’ll do Act as a domain expert in Adobe Experience Cloud, with a solid focus on Adobe Experience Platform, Adobe Journey Optimizer, and Adobe Campaign solutions. Navigate complex project tasks, proactively addressing challenges including clarifying business requirements, optimizing performance, and integrating third-party products. Deliver consulting services for projects using Adobe Experience Cloud, assisting clients and partners with detailed architecture design, delivery execution, issue management, end to end testing and customer engagement. Facilitate customer discovery sessions, guiding clients in defining their business requirements and key performance indicators to help them derive the full value of their Adobe solutions. Provide support to clients’ developers and third-party vendors throughout the implementation process. What you need to succeed: 5 years’ experience in IT consulting for enterprise SaaS solutions, with expertise in requirements definition, design, and implementation. Proven track record in project delivery related to service/product development, implementation, and operations. Familiarity with digital marketing solutions, particularly experience with Adobe Experience Cloud products, especially Adobe Experience Platform, Adobe Journey Optimizer, and Adobe Campaign will be a plus. An approach centered on delivering outcomes, responsiveness, a high degree of integrity, and a strong dedication to ensuring customer success. Excellent creative and analytical problem-solving skills. Genuine interest in emerging technologies and methodologies. Passion for staying ahead of trends in digital marketing technologies. Good interpersonal skills ... (truncated, view full listing at source)