Adobe Customer Solution(ACS) Sales

Our Company Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen. We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours! The Challenge: The Adobe Customer Solutions Account Executive(ACS AE) will help grow the Services and Service Subscription business within a set territory focused on Pursuit and Greenfield accounts. The success of this quota-carrying ACS AE role will be determined by the Account Executive's ability to identify new business opportunities, to grow the business and to establish new strategic relationships in assigned accounts across several verticals. This role will interact strategically with the Field Sales team to identify, cultivate and close on new business. Responsibilities: Drive net new specific services bookings and service subscriptions across your assigned accounts—typically a portfolio of 20–30 customers—by identifying, positioning, and closing consulting and subscription opportunities. Develop and maintain an active pipeline of forecasted sales to meet monthly, quarterly and annual quota objectives. Accountable for driving the negotiation, contracting, and approval processes. Follow up on leads generated by marketing Quickly develop strong, positive relationships with new customers by understanding their needs and business objectives. Fulfill the role of trusted advisor through their ability to leverage the extended Adobe team to develop strategic opportunities with our Customers. Work with customer to develop a mutual plan for how Adobe can help them transform their business Partners closely with Sales support (Solution Architects-SA) to ensure strong/ compelling customer proposals and recommendations are prepared for the customer Works closely with SA on all technical components of SoW to ensure comprehensive and will achieve successful customer outcomes. Primary sales liaison within Adobe’s delivery and support team and owns the development and management of Customer relationships within an assigned vertical – all while working in tight coordination with License Field Sales teams. Collaborates with software sales to build & execute complex account strategies. In assigned accounts, support delivery owner, Technical Account Manager and Customer Success Manager as needed, in managing customer escalations & issue resolution Accountable for account planning & customer relationship management Maintains effective relationships with Operations personnel, Consulting and PMO leadership and personnel; and, align to company as well as the client’s practices and goals. Manages RFP/RFI’s Use Sales tools, network & ecosystem to research company, industry and people to uncover business objectives and identify transformational opportunities. Uses professional network to get access to the full buying committee and discover priorities Track, monitor and report performance for each deal/partnership accurately and efficiently Perform outbound contact to existing customers to sell additional software and services Acquires and maintains a working knowledge of the complete capabilities of Adobe software and services Operational Execution & Hygiene: Manage & align team efforts in deal lifecycle from start to close. Follows the Customer Journey framework, maintaining opportunities in the CRM as the definitive reference. What you need to succeed: Required Work Experience Prior experience in an enterprise level software consulting or services sales role; this includes proven t ... (truncated, view full listing at source)