Customer Marketing Lead, Japan

Adobe
TokyoPosted 1 March 2026

Job Description

Our Company Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen. We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours! Adobe is a place where exceptional people work – don’t just take our word for it, our employees have recently voted us and Adobe Japan has been ranked 13th, for Great Place to Work. We’re proud to offer market competitive employee benefits designed to suit you and your lifestyle. Some of the great benefits include health insurance, global days off, wellness fund, parental leave, access to our Employee Stock Purchase Program and programs designed to help you continue to build your career. To learn more, please visit https://benefits.adobe.com/jp We also proudly empower our employees to get involved with corporate social responsibility and offer a broad range of opportunities to enable you to make a bigger impact through philanthropy, employee, and community engagement. We know that people are the differentiator in our business, and that's why we want to meet you!   Role Overview Marketing Lead for Creative Cloud / Acrobat This role shapes customer-facing communication strategies for Adobe’s products in the Japan market. Grounded in deep customer insights, it drives integrated, data-driven marketing initiatives that accelerate product adoption, elevate customer experience, and strengthen the presence of Adobe and its products among creative and business professionals. Owning marketing strategies end-to-end, this role leads initiatives from planning and execution through measurement and continuous optimization. Partnering closely with cross-functional teams, global stakeholders, and external partners, the role ensures strong alignment with business objectives and delivers continuous improvement through insight- and performance-driven decision-making. Personality / Mindset Highly self-motivated, with the ability to proactively identify issues and take action Positive and adaptable in the face of change and uncertainty, including organizational changes and unexpected tasks Open-minded and humble, comfortable communicating questions or concerns transparently Willing to embrace failure and approach new challenges with curiosity and a growth mindset Mentally resilient, able to remain calm, focused, and proactive in high-pressure or fast-changing environments What you'll have Proven experience leading end-to-end marketing initiatives from strategy development to execution, driven by customer insights Experience developing messaging and executing campaigns based on a strong understanding of the value and benefits of multiple products or complex solutions Experience driving alignment and execution through collaboration with multiple stakeholders such as Product Strategy teams, Go-to-Market teams, media operations teams, social teams, and customer engagement teams Strong project management capabilities, including progress management, facilitation of governance meetings, and problem-solving Experience analyzing performance data, conducting quantitative evaluations, and implementing improvements based on PDCA cycles Ability to communicate effectively in Japanese within the organization, and business-level English proficiency, enabling effective communication and reporting with global stakeholders Adobe for All Adobe strives to create an environment where our employees can do their best work and drive their career growth and development based on their personal goals. From fair ... (truncated, view full listing at source)
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