Principal Product Manager, Sales Tools

About the team Zillow Rentals is building a vertically integrated marketplace that connects renters with property owners and managers to make it easier to move from one home to the next, from large multifamily communities to single‑family homes. We provide advertising and digital tools that help partners market their properties, identify prospective tenants, sign leases, and collect payments—delivering an end‑to‑end online experience. Rentals is a high‑priority growth area for Zillow, and our team of applied scientists, engineers, designers, researchers, and product managers partners closely with teams across Zillow to deliver trusted experiences for millions of customers. About the role As the Principal Product Manager for Sales Tools, you will own the end‑to‑end roadmap for the sales tooling ecosystem that turns Zillow’s data into actionable insights for our sales teams and partners. You will combine hands‑on product ownership with leadership responsibilities, navigating the complexities of implementing new tools and capabilities, driving adoption of AI‑powered experiences, and making strategic decisions about where Zillow should build versus integrate market‑leading third‑party platforms. This role is highly visible within Zillow Rentals and is critical to defining and delivering solutions that empower our Sales teams to create data‑driven, consultative experiences for customers, driving engagement and revenue across our rentals marketplace. You will work closely with leaders and teams across Zillow to align on a compelling vision for sales tools and deliver measurable impact. In this role you will: Own and evolve the end‑to‑end sales tools roadmap, using proprietary Zillow data to create a unified, insight‑rich experience from lead generation through post‑close partner success. Build and improve tools that transform raw data into customer‑facing insights on market trends, occupancy, and renter behavior, enabling data‑driven, consultative sales conversations. Lead the AI and automation strategy for sales workflows, including integrating Generative AI and predictive “next best action” recommendations that help sales teams prioritize high‑value opportunities. Define and execute a clear buy‑vs‑build strategy for the sales technology stack, conducting technical and financial assessments to determine where to create proprietary capabilities and where to integrate best‑in‑class B2B SaaS solutions. Partner closely with Engineering, Data Science, Sales Operations, Sales, Marketing, and Training to design, build, launch, and iterate on tools that support prospecting, engagement, and churn prevention. Use a data‑driven, user‑centric approach to evaluate product performance, test hypotheses, and scale initiatives that deliver measurable impact for Sales and our partners. Dive deep into current processes to identify and prioritize opportunities for efficiency and effectiveness, and lead cross‑functional teams to implement improvements. Operate effectively in a fully remote, fast‑paced environment, driving alignment across diverse stakeholders and keeping the roadmap responsive to rentals industry trends and market dynamics. This role has been categorized as a Remote position. “Remote” employees do not have a permanent corporate office workplace and, instead, work from a physical location of their choice, which must be identified to the Company. U.S. employees may live in any of the 50 United States, with limited exceptions. In California, Connecticut, Maryland, Massachusetts, New Jersey, New York, Washington state, and Washington DC the standard base pay range for this role is $178,300.00 - $284,700.00 annually. This base pay range is specific to these locations and may not be applicable to other locations. In Colorado, Hawaii, Illinois, Minnesota, Nevada, Ohio, Rhode Island, and Vermont the standard base pay range for this role is $169,300.00 - $270,500.00 annually. The base pay range is specific to these locations and may not be appl ... (truncated, view full listing at source)