Senior Customer Reliability Engineer - Weights & Biases

Weights and Biases
Livingston, NJ / New York, NY / Sunnyvale, CA / Bellevue, WA / Remote - US$165k – $242kPosted 1 March 2026

Job Description

<div class="content-intro"><div id="message-list_1758129707.765969" class="c-virtual_list__item" data-qa="virtual-list-item" data-item-key="1758129707.765969"> <div class="c-message_kit__background c-message_kit__background--hovered p-message_pane_message__message c-message_kit__message" data-qa="message_container" data-qa-unprocessed="false" data-qa-placeholder="false"> <div class="c-message_kit__hover c-message_kit__hover--hovered" data-qa-hover="true"> <div class="c-message_kit__actions c-message_kit__actions--default"> <div class="c-message_kit__gutter"> <div class="c-message_kit__gutter__right" data-qa="message_content"> <div class="c-message_kit__blocks c-message_kit__blocks--rich_text"> <div class="c-message__message_blocks c-message__message_blocks--rich_text" data-qa="message-text"> <div class="p-block_kit_renderer" data-qa="block-kit-renderer"> <div class="p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first"> <div class="p-rich_text_block"> <div class="p-rich_text_section">CoreWeave, the AI Hyperscaler™, acquired Weights Biases to create the most powerful end-to-end platform to develop, deploy, and iterate AI faster. Since 2017, CoreWeave has operated a growing footprint of data centers covering every region of the US and across Europe, and was ranked as one of the TIME100 most influential companies of 2024. By bringing together CoreWeave’s industry-leading cloud infrastructure with the best-in-class tools AI practitioners know and love from Weights Biases, we’re setting a new standard for how AI is built, trained, and scaled.</div> <div class="p-rich_text_section"><br>The integration of our teams and technologies is accelerating our shared mission: to empower developers with the tools and infrastructure they need to push the boundaries of what AI can do. From experiment tracking and model optimization to high-performance training clusters, agent building, and inference at scale, we’re combining forces to serve the full AI lifecycle — all in one seamless platform.</div> <div class="p-rich_text_section"><br>Weights Biases has long been trusted by over 1,500 organizations — including AstraZeneca, Canva, Cohere, OpenAI, Meta, Snowflake, Square,Toyota, and Wayve — to build better models, AI agents and applications. Now, as part of CoreWeave, that impact is amplified across a broader ecosystem of AI innovators, researchers, and enterprises.</div> <div class="p-rich_text_section"><br>As we unite under one vision, we’re looking for bold thinkers and agile builders who are excited to shape the future of AI alongside us. If you're passionate about solving complex problems at the intersection of software, hardware, and AI, there's never been a more exciting time to join our team.</div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div></div><p><span style="font-size: 10pt;">As Weights Biases and CoreWeave unite to deliver the most powerful AI development platform, the <strong>Senior Customer Reliability Engineer</strong> plays a critical role in ensuring our highest-value customers achieve exceptional stability, performance, and long-term success.</span></p> <p><span style="font-size: 10pt;">In this role, you will act as the <strong>technical owner and trusted engineering partner</strong> for a select group of strategic customers. You’ll gain deep insight into their architectures, workloads, and scaling needs, helping them proactively optimize their use of our platform and quickly resolve the most complex issues impacting their success. Your work ensures that our customers can move fast with confidence, while enabling product and engineering teams to focus on building and innovating.</span></p> <h3><span style="font-size: 10pt;"><strong>What You’ll Do</strong></span></h3> <ul> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Serve as the <strong>primary technical partner</strong> for a portfolio of top-tier enterprise customers, owning reliability, performance, an ... (truncated, view full listing at source)