Implementation AnalystImplementationBangalore, India

Current Openings Implementation Analyst Implementation Analyst About Rippling Rippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. For the first time ever, you can manage and automate every part of the employee lifecycle in a single system. Take onboarding, for example. With Rippling, you can hire a new employee anywhere in the world and set up their payroll, corporate card, computer, benefits, and even third-party apps like Slack and Microsoft 365—all within 90 seconds. Based in San Francisco, CA, Rippling has raised $1.4B+ from the world’s top investors—including Kleiner Perkins, Founders Fund, Sequoia, Greenoaks, and Bedrock—and was named one of America's best startup employers by Forbes. We prioritize candidate safety. Please be aware that all official communication will only be sent from @Rippling.com addresses. Note: Teams serving U.S. clients will follow PST working hours. Teams supporting global clients will align with APAC, EMEA, or NAMER time zones, depending on the region they serve. This is a hybrid role, you are expected to work from our Bangalore office 3 days a week. About the role As an Implementation Analyst at Rippling, you will play a pivotal role in ensuring a seamless onboarding experience for customers while managing technical aspects of the data migration process and contributing to product improvements. You'll work closely with both external clients and internal teams to facilitate smooth integrations and provide valuable insights to enhance Rippling's offerings. What you will do Collaborate with external clients and internal team members, including Implementation Managers, Engineers, and Support staff. Oversee the migration of payroll and other data onto the Rippling platform, and assist with additional data migration tasks as required. Lead and manage projects involving both internal and external stakeholders, ensuring effective and timely communication and execution. Develop a deep understanding of Rippling's platform and processes within three months to become a Subject Matter Expert (SME) for various Rippling products. Serve as the primary point of contact (POC) for specific process workstreams, providing support and guidance to both internal and external stakeholders. Identify opportunities for process and product improvements proactively, focusing on automation and enhanced features to better meet customer needs. Manage various data formats and utilize tools such as Google Sheets to handle and configure data within the Rippling platform. Ensure ownership of documentation related to processes and product enhancements, maintaining accurate and up-to-date information for the team. What you will need Strong communication skills to work effectively with both customers and cross-functional teams. Technical aptitude to quickly learn and become proficient in Rippling’s platform and related systems. Project management skills to handle multiple stakeholders and tasks concurrently. Experience working with data migration, particularly payroll and HR-related data. Familiarity with data manipulation tools (e.g., Google Sheets, Excel) and the ability to configure data within software platforms. A proactive mindset to identify areas for improvement and implement solutions that enhance the customer experience. A self-starter with a keen attention to detail and the ability to work independently while collaborating with diverse teams. Key Responsibilities Provide ideas for product and process improvement to enhance the efficiency and effectiveness of operations. Contribute actively to knowledge management initiatives to ensure best practices are shared and utilized across the team. Complete monthly Process Knowledge Transfer (PKT) tasks promptly and accurately. Collaborate with external customers and internal teams, including Implement ... (truncated, view full listing at source)