Senior Manager, Content & Knowledge

Job Requisition ID # 26WD95996 Position Overview Autodesk's Technical Advisory organization is transforming how implementation expertise reaches customers. We are building a systematic capability to capture, structure, and publish innovation and implementation expertise as scalable digital content through our digital offerings. The Senior Manager, Content & Knowledge will lead the team responsible for this end-to-end knowledge pipeline — from capturing field intelligence through customer-facing publication. Reporting to the Director of Platform & Productization within Global Delivery & Solutions, you will manage a multidisciplinary team of approximately analysts and specialists who form the critical bridge between consulting delivery and the digital platform. In the first year, you will prove the knowledge pipeline works — capturing implementation expertise from consulting engagements and publishing the first customer-facing knowledge assets through the platform. You will also establish the quality standards and lifecycle governance — capture, validate, publish, retire — that make knowledge trustworthy at scale. This is a building role. You will define the processes, quality standards, and success metrics for a maturing capability at Autodesk. The right person brings both intellectual rigor about knowledge management and practical instincts about what consultants will actually adopt. Responsibilities Knowledge Capture and Curation · Own the knowledge capture process design and operation, starting with manual consultant interviews and evolving toward platform-integrated capture as our digital offering matures · Define what constitutes a useful record of implementation — the right level of contextual detail, artifact organization, provenance, and narrative that makes knowledge reusable across engagements · Establish lifecycle governance for knowledge assets: capture, validation, publication, versioning, and retirement, ensuring content remains accurate and current as Autodesk products and customer practices evolve · Partner with consulting delivery leadership globally to drive knowledge contribution adoption, designing incentives and workflows that embed capture into the natural rhythm of engagements Knowledge Synthesis and Publication · Lead the team that synthesizes across multiple implementation records to identify patterns, create structured knowledge assets, and prepare content in the platform data model · Partner with product management to determine which knowledge assets should be productized and through which channels, providing readiness assessments and market value input · Develop production workflows for creating customer-ready content at scale, with clear quality gates and editorial standards · Define and track metrics that demonstrate maturing knowledge management capability: volume and quality of knowledge captured, reuse rates, time savings for consultants, content published and consumed through the platform Team Leadership · Lead, develop, and grow a new content and knowledge team, establishing role clarity and career paths for a discipline that is new within our organization · Hire and onboard new team members as the function scales · Coordinate with Architecture and Engineering on knowledge data model requirements and ingestion pipeline design — you own what knowledge looks like, they own how it's stored and served · Provide regular reporting to leadership on knowledge pipeline performance, adoption, and business impact Minimum Qualifications · 10+ years of experience in information management, knowledge management, content strategy, consulting delivery, or a related field with progressive responsibility · 3+ years of experience developing teams · Experience designing systematic processes for capturing and organizing expert knowledge, institutional IP, or implementation methodologies — including quality governance and content lifecycle management · Track record of building cross-functional collaboration with te ... (truncated, view full listing at source)