Project Manager (Marketing Operations)

<p><strong>Job Purpose:</strong></p><p>The Project Manager – Marketing Operations is responsible for ensuring structured planning, coordination, and on-time delivery of external marketing initiatives, with primary focus on Applaydu (Ferrero/Kinder partnership). This role drives operational excellence across client-facing projects by owning request intake, workflow management, tracking, and documentation, ensuring clear visibility and alignment across stakeholders. Working closely with Product Marketing and cross-functional teams, the Project Manager builds scalable operational frameworks that improve transparency, efficiency, and overall delivery.</p><p><strong>Job Responsibilities:</strong></p><p><u>Project Governance &amp; Delivery</u></p><ul><li>Own end-to-end operational coordination of external marketing projects from intake to delivery.</li><li>Structure and maintain project timelines, milestones, and dependencies.</li><li>Ensure deliverables are aligned with agreed scope, timelines, and quality standards.</li><li>Support prioritization discussions in partnership with Product Marketing leadership.</li><li>Proactively identify risks, propose mitigation plans, and escalate when necessary.</li></ul><p><u>Client &amp; Cross-Functional Coordination</u></p><ul><li>Act as the operational point of contact for Applaydu marketing initiatives.</li><li>Ensure structured and consistent communication with external stakeholders.</li><li>Coordinate alignment between Sales, Product Marketing, Creative Agency, and Product teams.</li><li>Maintain visibility across stakeholders to ensure shared understanding of status and next steps.</li></ul><p><u>Workflow &amp; Systems Ownership (Marketing Operations)</u></p><ul><li>Design and maintain scalable project tracking systems in Airtable.</li><li>Develop standardized intake processes, dashboards, and reporting frameworks.</li><li>Drive adoption of operational best practices within the Product Marketing team.</li><li>Continuously improve workflow efficiency and documentation standards.</li></ul><p><u>Communication &amp; Documentation</u></p><ul><li>Facilitate structured internal and external meetings focused on decisions and outcomes.</li><li>Maintain clear documentation of scope, timelines, and changes.</li><li>Ensure actions and commitments are tracked and followed through.</li></ul><p><u>Process Improvement</u></p><ul><li>Identify operational bottlenecks and recommend structured solutions.</li><li>Contribute to long-term evolution of marketing operations practices.</li><li>Support data-driven improvements in forecasting, capacity planning, and resource allocation.</li></ul><p><strong>Expected Impact:</strong></p><ul><li>Predictable and timely delivery of client-facing marketing initiatives.</li><li>Increased operational transparency across teams.</li><li>Improved collaboration between internal and external stakeholders.</li><li>Adoption of scalable workflow systems within Product Marketing.</li><li>Reduced operational friction and improved planning accuracy.</li></ul><p><strong>Check out some projects at Saigon Studio:</strong></p><ul><li><u><a href="https://www.gameloft.com/newsroom/gameloft-montreal-dungeons-and-dragons-pc-console">Dungeons &amp; Dragons®</a></u></li><li><u><a href="https://www.gameloft.com/game/asphalt-8">Asphalt 8</a></u>&#xa0;-&#xa0;<u><a href="https://www.youtube.com/watch?v=u_6r56D3W28">Coin Rush Trailer</a></u></li><li><u><a href="https://asphaltlegendsunite.com/">Asphalt Legends Unite</a></u>&#xa0;-&#xa0;<u><a href="https://www.youtube.com/watch?v=rH-eZd01NEQ">Launch Trailer</a></u></li><li><u><a href="https://www.youtube.com/watch?v=tAklhBPPPPE">Gangstar Vegas</a></u></li><li><u><a href="https://www.youtube.com/watch?v=CD8RtcclQmQ">Applaydu Season 6</a></u></li><li><u><a href="https://www.gameloft.com/for-brands/news/gameloft-partners-with-claynosaurz-to-bring-award-winning-dinosaurs-to-mobile-gaming">Claynosaurz</a></u>&#xa0;-&#xa0;<u><a href="https://www.youtube.co ... (truncated, view full listing at source)