Head of Marketing Research

<p><strong>Join the team redefining how the world experiences design.</strong><br> Hey, g’day, mabuhay, kia ora, 你好, hallo, vítejte!</p><p>Thanks for stopping by. We know job hunting can be a little time consuming and you’re probably keen to find out what’s on offer, so we’ll get straight to the point.</p><p><strong>Where and how you can work</strong></p><p>Our flagship campus is in Sydney, with hybrid flexibility built in. We trust our Canvanauts to choose the balance that empowers them and their team to achieve their goals.</p><p><strong>What you’d be doing in this role</strong></p><p>As Canva scales, change continues to be part of our DNA. But we like to think that’s all part of the fun. As Head of Marketing Research, you’ll be the craft lead for research across Canva’s global marketing organisation, shaping how research underpins strategy and decision-making at scale.</p><p>You’ll sit within the Marketing Strategy Centre of Excellence in the Growth supergroup, partnering across Marketing, Growth, International and Product to ensure insights are driving our highest-impact work . This is a rare opportunity to build world-class research foundations that compound over time.</p><p>At the moment, this role is focused on:</p><ul><li>Setting the bar for marketing research at Canva by defining research standards, methodologies and best practices that teams can rely on, creating frameworks and playbooks that make it easy to conduct high-quality research.</li><li>Building research capability across the marketing organisation through education, coaching and knowledge sharing, championing rigorous research approaches that deliver actionable insights and staying ahead of emerging methodologies.</li><li>Partnering closely with the Head of Marketing Strategy to identify how research will inform our strategic approach, translating strategic questions into research plans and ensuring insights flow effectively into decision-making.</li><li>Building and connecting the research community by bringing researchers together as a craft, fostering connection and knowledge sharing, and creating regular forums for learning and problem-solving.</li><li>Owning global research programs like our Global Brand Health Metrics, designing research initiatives that span markets and provide organisation-wide insights while ensuring they meet local needs.</li><li>Taking direct ownership of the research function in markets where we're building out capability or upskilling team members, providing hands-on research support while developing local researchers to eventually own the work fully.</li><li>Driving&#xa0;research quality and impact by ensuring outputs are rigorous and actionable, creating standards for how we present findings, helping teams move from insights to action, and building cross-market learning loops.</li></ul><p><strong>What we're looking for</strong></p><p>We're looking for someone who's passionate about research craft and has a track record of building research capability across organisations. You're excited by the challenge of creating infrastructure that allows research to scale, and you understand that great research is as much about how insights are communicated and used as it is about methodology.</p><ul><li>7-10+ years of experience in marketing research, with demonstrated experience leading research functions and building research capability across organisations</li><li>Deep expertise in both qualitative and quantitative research methodologies, with a proven track record of establishing research standards and frameworks</li><li>Experience partnering with senior stakeholders to translate business questions into research strategies, with the ability to credibly influence decision-making</li><li>Strong leadership and coaching skills, with the ability to build communities and influence without direct authority</li><li>Outstanding communication and storytelling skills, able to synthesise complex data into clear insights and present compellingly ... (truncated, view full listing at source)