Advisory Solution Consultant - Public Sector / German speaking

<p><strong>The Role at a Glance</strong></p><p>You are the technical backbone of our Public Sector teams: translating complex government requirements into compelling ServiceNow solutions — from the initial discovery workshop through to C-level decision-making.</p><p>As a bridge between technology and administrative realities, you build trust where it is hardest to earn, working closely with the Account Executive, ecosystem partners, product management, and leadership team.</p><p><strong>What you get to do in this role:</strong></p><p>The Solution Consultant is a technical consultant with the advanced ability to develop, position and provide product-specific solutions during sales cycles while achieving quarterly and annual sales goals for an assigned territory.</p><ul><li><p><strong>Technical Leadership in the Sales Cycle:</strong> You develop, position, and present solution-specific demos and concepts — compelling at all levels, from IT departments to HR offices and C-level executives.</p></li><li><p><strong>Discovery &amp; Solution Design:</strong> You lead workshops, analyze government processes, and translate them into a sustainable solution design based on the ServiceNow platform.</p><p><strong>Trusted Advisor:</strong> You address technical and functional questions from customers, partners, and internal stakeholders with depth and credibility.</p></li><li><p><strong>Market &amp; Competition:</strong> You continuously monitor the competitive landscape in the Public Sector and build a strong ecosystem around the customer.</p></li><li><p><strong>Community &amp; Knowledge Sharing:</strong> You develop reusable sales plays and best practices, strengthening the entire team.</p></li><li><p><strong>Visibility &amp; Presence:</strong> You represent ServiceNow at executive briefings, industry conferences, user groups, and trade fairs.</p></li><li><p><strong>Pipeline Ownership:</strong> Together with the account team, you drive the development of a qualified pipeline and actively contribute to achieving targets.</p></li></ul> <p><strong>To be successful in this role you have:</strong></p><ul><li>Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.</li><li><p><strong>7+ Years of Experience:</strong> Proven experience in Pre-Sales Solution Consulting or Sales Engineering, ideally within the Public Sector (federal, state, municipal, or public IT service providers).</p></li><li><p><strong>Platform Expertise:</strong> Strong knowledge of the ServiceNow platform or comparable enterprise cloud solutions.</p></li><li><p><strong>AI Competency:</strong> Experience integrating AI into business processes — whether through AI-powered tools, workflow automation, or strategic opportunity assessments.</p></li><li><p><strong>Process Understanding:</strong> Ability to analyze government processes and translate them into scalable solution architectures.</p></li><li><p><strong>Strong Communication Skills:</strong> Confident engaging with senior decision-makers — clear, persuasive, and audience-appropriate.</p></li><li><p><strong>Team Player:</strong> Experience collaborating with Product Management, Marketing, Partners, and Professional Services.</p></li><li><p><strong>Willingness to Travel</strong> as required by the role.</p></li></ul><p>&#xa0;</p><p>FD21</p> <p><strong>Work Personas</strong></p><p>We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. <a href="https://www.servicenow.com/content/dam/servicenow-assets/public/en-us/doc-type/other-document/careers/new-world-of-work-personas.pdf"><u>Learn more here</u></a>. ... (truncated, view full listing at source)