Sales Engineer, SMB

Sales Engineer, SMB 1Password is growing faster than ever. We’ve surpassed $400M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing and the Utah Mammoth. About 1Password At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Extended Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. The 1Password Solutions Engineering team is a valuable resource to our customers and fellow Go-to-Market team members. Our solutions engineers are well known and respected as experts on the product, a trusted advisor to our sales teams and customers, and a sought after resource for various types of customer calls. The team collaborates with Product, Marketing, Enablement, and Support, to create resources, provide training opportunities, and elevate the overall understanding of 1Password. We’re a kind, curious, approachable, and customer-focused team on a mission to drive the vision of 1Password forward. As a Solutions Engineer for the SMB segment, you’ll be a trusted technical advisor, driving revenue growth, improving win rates, and accelerating deal velocity through strategic technical guidance. Partnering closely with Account Executives, you’ll position 1Password’s multi-product solution, spanning all three core offerings, to meet each customer’s needs, often through leading and managing proof-of-concept (POC) engagements that validate technical success criteria and support adoption. You’ll navigate high-volume, fast-paced SMB sales cycles, uncovering opportunities to position the full product suite and applying frameworks like MEDDPICC to qualify opportunities, address requirements, and influence decision-makers. You’ll also support customers with compliance needs by responding to security questionnaires, RFP/RFI’s, and vendor registration requirements. As a subject matter expert across all 1Password products, you’ll collaborate with Sales Enablement, Product, Marketing, and Customer Experience to create resources, enablement materials, and customer-facing content that drive adoption, improve close rates, and deliver measurable business impact. This is a remote opportunity within Canada and the US. ******Must be based in Eastern Time Zone****** What we're looking for: - At least 2 years of experience in a technical customer-facing role (B2B SaaS, preferably in SMB segment or similar) - Ability to communicate technical information clearly and confidently to a wide range of audiences, including non-technical stakeholders. - Strong presentation, communication, and storytelling skills, making complex information sound simple and relevant. - Detail-oriented with a strong sense of ownership and commitment to quality, even in high volume environments. - Enthusiasm for learning, testing, and problem-solving. You are curious and dig in when a customer has a challenge. - Strong time-management skills with the ability to effectively prioritize competing tasks an ... (truncated, view full listing at source)