Salesforce Administrator

<div class="content-intro"><p><span style="font-weight: 400;"><strong>About Checkr<br></strong></span>Checkr is building the data platform to power safe and fair decisions. Established in 2014, Checkr’s innovative technology and robust data platform help customers assess risk and ensure safety and compliance to build trusted workplaces and communities. Checkr has over 100,000 customers including DoorDash, Coinbase, Lyft, Instacart, and Airtable. <br><br>We’re a team that thrives on solving complex problems with innovative solutions that advance our mission. Checkr is recognized on <a href="https://www.forbes.com/lists/cloud100/" target="_blank">Forbes Cloud 100 2025 List</a> and is a Y Combinator 2024 <a href="https://www.ycombinator.com/blog/yc-top-companies-2024">Breakthrough Company</a>.</p></div><p><strong>About the team/role:</strong></p> <p>This Salesforce Administrator role sits within Corporate Engineering, reporting directly to the Director of Revenue and Customer Systems. Our team is focused on maximizing the productivity and efficiency of the entire Revenue and Support organization by owning the architecture, design, build, and maintenance of Salesforce Sales and Service Cloud. This is a hybrid role based out of our Santiago, Chile office.</p> <p><strong>What you’ll do:</strong></p> <ul> <li>User Lifecycle Access: Manage the end-to-end onboarding and offboarding process, ensuring correct permissions across Salesforce and integrated tools like Outreach, ZoomInfo, and LinkedIn Sales Navigator</li> <li>Support Ticket Triage: Monitor internal help channels to triage incoming Jira tickets, resolving technical issues directly or routing cases to the appropriate system owners</li> <li>Data Hygiene Audits: Maintain a clean CRM by merging duplicate records daily and performing periodic audits to ensure data accuracy and compliance</li> <li>Agile Operational Support: Support the team’s Agile rhythm by grooming backlogs for clarity to prepare the team for sprint planning</li> <li>Collaborative Improvement: Partner with the wider team to monitor feature performance and help implement small-scale technical enhancements that improve the overall user experience</li> </ul> <p><strong>What you’ll bring:</strong></p> <ul> <li>Salesforce Foundation: 1+ years of Salesforce administration experience, including a solid grasp of user permissions, security roles, and core platform configuration</li> <li>Programming Scripting: Ability to program or script in at least one language (e.g., Apex, JavaScript, Java, or Python) </li> <li>Agile SDLC Experience: Experience working within the full software development lifecycle (SDLC) in an Agile environment, including collaborating on requirements and participating in sprint ceremonies</li> <li>Support Triage Mindset: A proactive approach to managing help channels and Jira queues, with the ability to diagnose issues and route complex cases effectively</li> <li>Ownership Collaboration: A strong sense of accountability for the feature lifecycle, from initial triage to production release, combined with a passion for continuous learning</li> <li>AI Tooling: Experience with Salesforce Agentforce, chatbots, or other AI applications, with the ability to identify where AI can strategically accelerate delivery preferred</li> <li>An A-player mindset with a strong bias for action: you raise the bar, move with urgency, stay resilient through ambiguity, and take ownership to deliver meaningful outcomes</li> <li>Advanced communication skills in English (both written and verbal) </li> </ul> <p><strong>What you’ll get</strong></p> <ul> <li>A fast-paced and collaborative environment</li> <li>Learning and development allowance $3.000 USD per year</li> <li>Competitive cash and equity compensation and opportunity for advancement</li> <li>100% medical, dental, and vision coverage</li> <li>Up to $12K reimbursement for fertility, adoption, and parental planning services</li> <li>Flexible PTO policy</li> <li>RSU package</l ... (truncated, view full listing at source)