Sr. Strategy & Operations Manager

Sr. Strategy & Operations Manager Department: Operations Team: Operations Location: Tokyo, Japan Type: Full-Time **About the Role** Merchants are at the heart of the Uber Eats experience, shaping the quality, variety, and reliability of what customers enjoy on our platform. Uber Eats Japan is now seeking a dynamic and strategic-minded individual to join as a Sr. Strategy & Operations Manager. In this role, you will be responsible for proactively designing and managing initiatives across the entire spectrum of merchant lifecycle—driving better merchant selection, performance, and engagement. **Your Impact In Role** 1. Analyze data, synthesize insights, and distill key takeaways to inform critical business actions and decision-making 2. Define and monitor key performance metrics, building intuitive dashboards and reporting frameworks that provide clear visibility into business health and guide leadership decisions 3. Translate merchant strategy into execution by designing and implementing operational initiatives that enhance merchant reliability, engagement, and overall experience 4. Lead workstreams with relevant cross-functional partners (e.g., Sales, Operations, Legal) by aligning on priorities and driving key critical initiatives forward **The Experience You’ll Bring** 1. 5+ years of relevant experience in Strategy, Operations, Consulting, High-Growth Tech or related fields 2. Problem-solver; ability to tackle ambiguous problems logically using structured, data-driven approaches 3. Strong analytical abilities, including proficiency in SQL and data analysis to inform decision-making 4. Excellent communication, coordination, and stakeholder management skills 5. Highly self-motivated, with the ability to work independently and manage multiple workstreams simultaneously **Preferred Qualifications** 1. Proficiency in business-level Japanese 2. Advanced SQL, automation and modelling a plus Uber's mission is to reimagine the way the world moves for the better. Here, bold ideas create real-world impact, challenges drive growth, and speed fuelds progress. What moves us, moves