Head of Enterprise and Strategic Accounts

Head of Enterprise and Strategic Accounts Department: Sales & Account Management Team: Account Management Location: Lisbon, Portugal Type: Full-Time **About the role** We are hiring an exceptional Leader to join our Enterprise Account Management team in Portugal. As a Head of Enterprise and Strategic Accounts, you will play a key role managing a team of experienced Account and Customer Success Managers, as well as leading strong partnerships with the biggest and most relevant restaurant brands in Portugal. This challenge requires a well balanced combination of strategic vision, client relationship management and team leadership. **What You'll Do** - **Lead with vision**: Own the strategy for Uber Eats' most strategic restaurant partners in Portugal, developing long-term plans to unlock growth for both sides. - **Drive business impact**: Your team will manage a large portfolio that contributes significantly to Uber Eats’ gross bookings. You’ll steer joint business planning, revenue expansion, and operational excellence. - **Build senior relationships**: Cultivate trust-based relationships with C-level executives, creating shared value and co-developing growth strategies. - **Inspire & develop talent**: Attract, coach, and empower a team of high-caliber account managers and customer success managers. Build a thriving culture that’s inclusive, performance-driven, and customer-obsessed. - **Collaborate cross-functionally**: Partner closely with Operations, Marketing, Regional Leadership, and Global Enterprise teams to ensure we bring the full power of Uber Eats to our partners. - **Shape global strategy**: Contribute to regional and global enterprise playbooks by sharing learnings and scaling best practices across countries. **What You Will Need** - At least 6 years of experience in Enterprise Account Management, Business Development, Strategy Consulting or similar — ideally in a fast-pace tech environment, with at least 2 years of experience in a team leadership role. - Proven track record of developing high-performing teams. - Demonstrated commercial acumen building strong relationships and influencing C-lev