Senior Manager, Account Management - UberEats SMB

Senior Manager, Account Management - UberEats SMB Department: Sales & Account Management Team: Account Management Location: Dallas, United States Type: Full-Time **About the Role** The Territory Lead is a local-first partner and the Head of Account Management for a defined set of geographies in Texas. This role focuses on accelerating the commercial growth by ensuring hyperlocal execution and maintaining end-to-end accountability for the marketplace health within your territory. Success demands turning market ambiguity into an actionable, locally-aware sales strategy, and ensuring that commercial progress translates directly into market-level business impact. You will manage a portfolio of strategic accounts and serve as the local leader who unifies Sales, Account Management, and Territory Operations to drive outcomes for the end user. **What You'll Do** - Lead Local Execution & Accountability: Serve as the Head of Account Management for your defined geographies. Own the team's pipeline ensuring clear priorities and a bias for action. - Drive Hyperlocal Commercial Strategy: Develop and implement the commercial strategy. This includes knowing your local merchants, numbers, and competition inside out. - Own Market-Level Outcomes: Drive end-to-end accountability by identifying and addressing market-level challenges (e.g., competition pressure, marketplace health, capital allocation). Own the commercial performance to drive predictable revenue expansion and business impact, not just SIP attainment. - Cross-functional Stakeholder Alignment (20% Focus): Influence sales execution and strategic alignment with key partners (Sales Pods and Territory Operations) to unblock deals and that all efforts align with territory-led priorities (e.g., Geo and Hero prioritization). - Act as Player-Coach: Serve as a player-coach while sharing direct feedback and leading with context. - Operational Excellence & Judgment: Hold a high bar on operational excellence and attention to detail. Act with judgment and principled thinking to serve merchants and users, taking full responsibility for outcomes with a no-excuse mentality. **Basic Qualificatio