Sr Account Manager, Global Accounts

Sr Account Manager, Global Accounts Department: Sales & Account Management Team: Account Management Location: Auckland, New Zealand Type: Full-Time ### About the Role Uber Eats has been a market leader in Online Food Delivery for the past five years. While many Kiwis have ordered meals through Uber Eats, there remains significant opportunity to reach new consumers and further grow our ecosystem across eaters, delivery partners, and restaurants. The New Zealand team is deeply focused on accelerating growth in the market, guided by Uber’s cultural value **#GoGetIt**, which reflects our bias for action, ownership, and high performance. We are committed to delivering best-in-class customer experiences while enabling sustainable growth and earnings for our merchant and delivery partners. As a Global Senior Account Manager, you will own the strategy, growth, and long-term success of Uber Eats’ largest restaurant partnerships in New Zealand. You will have direct commercial ownership of widely known and loved brands, acting as a strategic partner to drive mutual growth and operational excellence. ## What You Will Do ### Customer Understanding & Growth • Develop a deep understanding of merchant needs, behaviors, preferences, and growth opportunities • Use customer insights to inform strategic decisions and enhance partner satisfaction • Identify and execute opportunities to improve core business metrics for both partners and Uber Eats, including revenue growth, market expansion, product adoption, and operational efficiency ### Strategy & Culture Building • Contribute to the strategic direction of the New Zealand team by identifying market opportunities and translating them into actionable priorities • Inspire and align teams around shared goals, fostering a culture of high performance, continuous improvement, and collaboration • Act as a role model for Uber’s cultural values while maintaining an engaging and positive team environment ### Relationship Building • Build and maintain strong, long-term relationships with key partner stakeholders, including C-suite executives and senior decision-makers • Act as