Account Manager, Uber Eats

Account Manager, Uber Eats Department: Sales & Account Management Team: Account Management Location: Dallas, United States Type: Full-Time **About the Role** Uber Eats is looking for sharp, highly motivated individuals to join our Small-to-Medium Sized Business (“SMB”) Account Management Team in Texas. As an SMB Account Manager, you will work efficiently and effectively with our SMB restaurant partners to optimize restaurant operations, strengthen our relationship with partners through excellent consultative selling, and drive mutually beneficial revenue growth. This is a client-facing, individual contributor role. **_This role requires working out of our Dallas office three days/week (Tuesday, Wednesday, Thursday)_** **What You'll Do** - Collaborate with a high-value portfolio of restaurant partners to retain and grow a book of business of SMB accounts on the Uber Eats platform - Identifying new sales opportunities through product adoption and location expansion - Identify opportunities and recognize additional revenue potential - Identify key risks to our partnerships, and work quickly and diligently to ensure we are delivering the best possible experience for our partners and to ensure 100% account retention - Collect and synthesize restaurant partner feedback into insights that can inform and drive the product and business roadmap - Build meaningful, lasting relationships to make Uber Eats the delivery platform of choice for our restaurant partners **Basic Qualifications** - At least 3 years of experience in a B2B, client-facing role (Sales, Customer Success, Account Management) **Preferred Qualifications** - Willingness to hustle, roll up sleeves, and get in the weeds with our highest value partners to hit quarterly and annual revenue, retention, and adoption targets - Ability to think strategically and analyze restaurant needs to both unlock opportunities and creatively problem-solve - Demonstrate time management and organizational skills with the ability to multitask and prioritize based on impact - CRM experience (Salesforce experience a plus) - Experience navigating the customer lifecy