Manager, Account Management

Manager, Account Management Department: Sales & Account Management Team: Account Management Location: Toronto, Canada Type: Full-Time **About the Role** The Canada team is looking for a Manager, Account Management, where we have one of our largest opportunities on selection & growth. In this role, the candidate will manage a team of Account Managers who are responsible for growing SMB merchants in their market. The role offers the opportunity to have a meaningful impact on the organization, working cross-functionally with our sales and operations teams - ultimately responsible for making commercial decisions to help us achieve our goal of winning selection street by street and geo by geo. This person will own the results of their geographical area as well as the selection mix, plus will interact with Sales teams to identify and keep a good funnel for selection to come. **What the Candidate Will Need / Bonus Points** What the Candidate Will Do: Lead a team of Account Managers responsible for driving merchant revenue and value on Uber Eats through deepening our partnerships, leveraging Uber Eats tools such as marketing and product adoption, as well as new and innovative initiatives. You will guide and coach your team in the following areas: - Book of Business (BoB) Management. - Upselling marketing portfolio. - Increase Membership Penetration. - Client Facing Time & Deliverables (Business Reviews) As a business leader in your region you will - Work cross-functionally with our Sales, Product, Operations & Analytics teams to improve the Restaurant partner’s experience and achieve revenue targets. - Localizing Strategy – Work with the leadership team across the Eats org to devise and execute the overall strategy for retaining and growing our SMB restaurant partner base - Drive selection - Build the best marketplace for consumers in your cities based on merchant selection Basic Qualifications - Minimum 5+ years of experience within Account Management or Sales - Previous Management/Team Lead Experience for at least 1 year, or a track record of high performance and a readiness to step into lea