Operations Analytics Manager, Uber Eats - UK

Operations Analytics Manager, Uber Eats - UK Department: Operations Team: Local Operations Location: London, United Kingdom Type: Full-Time **About the Role** This is a strategic and high-impact position that serves as a key enabler for the Enterprise and Global Delivery Partners (GDP) department for UK & Ireland. The Operations Analytics Manager will be responsible for provisioning strategic reporting and deep-dive analysis of our operations. A unique and critical aspect of this role is providing advanced analytics consulting to our top strategic partners (large restaurant chains), helping them grow their businesses, optimise their operations, and maximise their partnership value. Critically, this role provides excellent exposure to senior leadership and external executive teams through direct analytical work supporting our most strategically important brands. The successful candidate will be a technical, business-savvy problem-solver who can translate complex data into actionable insights for both internal stakeholders and external clients. **What the Candidate Will Do** - Reporting Ownership: Own, maintain, and continuously improve robust, high-quality operational and performance reporting dashboards and tools. - Performance Analysis: Prepare and present strategic performance reviews for senior leadership and external partners (e.g., Weekly Business Reviews (WBR), Monthly Business Reviews (MBR), Quarterly Business Reviews (QBR)). - Deep Dives: Lead analytical deep dives on key strategic themes, such as promotional efficiency, client profitability, and operational bottlenecks. - Ad-hoc Analysis: Fulfill ad-hoc data and analysis requests, providing timely and accurate insights to support immediate business decisions. Eg. Why did the defect rate spike last week? - A/B Testing & Experimentation: Design, execute, and rigorously analyse A/B tests and other experiments across critical operational levers and commercial initiatives (e.g., promotions, incentives) to determine incrementality and drive optimisation. - Client Consulting: Serve as an analytics consultant to strategic partners, leveraging inter