Senior Account Manager, Global Delivery Partnerships

Senior Account Manager, Global Delivery Partnerships Department: Sales & Account Management Team: Account Management Location: Chicago, United States Type: Full-Time **About the Role** The Global Delivery Partnerships (GDP) team manages Uber’s most strategic global restaurant relationships, partnering with large, complex brands to drive growth, reliability, and innovation across the platform. As a Senior Account Manager, you’ll lead one of Uber’s largest enterprise accounts shaping commercial strategy, influencing product and operational priorities, and driving measurable impact on revenue, customer experience, and merchant satisfaction. The environment is fast-changing, requiring constant trade-offs between partner needs and Uber's platform goals. This position demands a resourceful, resilient mindset and offers unparalleled exposure to real-world impact at a global scale. **What You'll Do** - Build relationships. Lead day-to-day interactions with senior executives and key decision-makers within partner organizations - Lead key project workstreams to drive growth for the merchant partner at scale - Partner with cross-functional teams. Be the voice of the customer and seamlessly navigate internal processes - Increase product adoption and secure marketing investment. Clearly communicate the value of our products with a lens of creativity to differentiate our offerings - Handle the big picture and the tiny details. You are organized, timely and ensure nothing gets missed; you are also attuned to strategy and consistently come up with new ways to create or contribute to our partnerships - You can navigate negotiations, difficult partner conversations, and internal roadblocks - Bring your analytical A-game. Develop business models and analyses with Global Partner Ops Analysts to understand trends, provide meaningful insights, and track the impact of initiatives against our goals. - This role involves travel a minimum of 1x per quarter - primarily domestic, including visits to merchants, conventions and offsites. International travel may be required on occasion. **Basic Qualifications** - 5+ years of experience in enterprise ac