Account Manager, Enterprise Accounts

Account Manager, Enterprise Accounts Department: Sales & Account Management Team: Account Management Location: Buenos Aires, Argentina Type: Full-Time ## About the Role The Account Manager role is an exciting opportunity to own and grow relationships with Enterprise restaurant partners across your assigned territory. This position focuses on post-sales account management, strengthening long-term partnerships to drive retention, unlock growth opportunities, and deliver mutually beneficial outcomes for both partners and the business. Account Managers play a critical role in supporting our highest-value partners. You’ll help ensure restaurants are successful on the platform by combining strategic thinking, data-driven insights, and strong relationship management to continuously improve core business metrics. ## What the Candidate Will Do - Own and manage a portfolio of top-tier restaurant partners, driving strategic growth initiatives aligned with partner goals and business priorities. - Build and maintain trusted relationships with key decision-makers, acting as a strategic advisor and primary point of contact. - Take accountability for revenue growth and retention targets, identifying opportunities to upsell new features and unlock additional value. - Leverage data and performance insights to optimize strategies and continuously improve key business metrics. - Represent the voice of the customer internally, translating partner feedback into actionable insights and collaborating closely with cross-functional teams. - Lead monthly and quarterly business reviews, clearly communicating performance results, opportunities, and recommended actions. - Act as a thought partner to senior stakeholders, sharing perspectives on industry trends, challenges, and opportunities in the restaurant delivery space. ## What You’ll Need - 3+ years of experience in account management or a commercial role, ideally within technology, restaurant, or delivery-related industries. - Proven experience managing complex, long-term partnerships and delivering against ambitious revenue and retention goals. - Strong analytical skills a