Account Manager (with German), Uber Eats, Germany

Account Manager (with German), Uber Eats, Germany Department: Sales & Account Management Team: Account Management Location: Berlin, Germany Type: Full-Time \-\-\-\- What the Candidate Will Do ---- As an Account Manager at Uber Eats, you'll be the primary point of contact for a SMB-portfolio of our most valued restaurant partners, working to ensure their continued success and expansion on our platform. Your responsibilities will include: - Strategic Account Growth: Collaborate with 100-150 high-value restaurant partners to retain and expand their business, identifying new sales opportunities through product adoption and location expansion initiatives. - Maximising potential: Proactively identify opportunities to unlock additional revenue potential for both our partners and Uber Eats. - Risk Mitigation & Retention: Actively identify potential risks to partnerships and work swiftly and diligently to ensure partners receive the best possible experience, striving for 100% account retention. - Partner Advocacy: Collect and synthesise valuable feedback from restaurant partners, transforming these insights into actionable information that informs and drives our product and business roadmap. - Relationship Building: Cultivate strong, lasting relationships with restaurant partners, positioning Uber Eats as their preferred delivery platform. - Account planning: Build long-term growth and marketing plans with your partners via regular business reviews and data analysis \-\-\-\- What the Candidate Will Need ---- - 2+ years of experience in a B2B client-facing role, such as Sales, Customer Success, Account Management, or upper management in the retail/food industry. - Customer Lifecycle Navigation: Experience navigating the complete customer lifecycle, including prospecting new contacts within existing client organizations. - Self-Starter Mentality: A proactive and autonomous approach, with the ability to thrive in a dynamic and fast-paced team environment. - Exceptional Interpersonal Skills: The ability to clearly articulate value propositions, address objections, overcome obstacles, and secure commitment from partners. - Hustl