Application Administrator Engineer - SAAS

Application Administrator Engineer - SAAS Department: Engineering Team: IT Eng Location: Bangalore, India Type: Full-Time **About the Role** Uber Engineering operates in a high-performance environment driven by scale, reliability, and speed. We’re looking for an **Application Admin Engineer** who thrives at the intersection of IT operations, SaaS administration, automation, and customer impact. This role owns the operational health, configuration, and lifecycle of Uber’s core enterprise applications while acting as the highest escalation point for complex application issues. You will partner closely with Engineering, Security, IT Ops, and Business stakeholders to ensure Uber’s critical collaboration and productivity platforms run securely, efficiently, and at global scale. This is not a traditional service desk role, it’s a **hands-on application ownership role** with real influence over tooling, processes, and user experience across Uber. \-\-\-\- Basic Qualifications ---- 1. 4+ years of IT or Enterprise Application experience. 2. 3+ years supporting SaaS platforms at scale with admin-level access. 3. Strong scripting or coding skills (Python, Bash, APIs). 4. Experience automating workflows across enterprise applications. 5. Familiarity with identity and access management (Okta, AD, SSO, SCIM). 6. Proven experience acting as an escalation point for complex technical issues. 7. Strong documentation, training, and communication skills. 8. Ability to respond quickly to incidents and operate effectively in high-pressure situations. 9. Willingness to participate in on-call rotations and work outside standard business hours when needed. \-\-\-\- Preferred Qualifications ---- 01. 4+ years of experience supporting and administering **enterprise SaaS platforms** in a large-scale environment. 02. 3–4+ years of experience serving as a Tier 3 escalation point for complex application, access, and integration issues, with a strong focus on operational efficiency and root-cause resolution. 03. Bachelor’s degree in Computer Science, Information Systems, or an equivalent combination of educatio