Account Manager, Uber Eats - Lisbon

Account Manager, Uber Eats - Lisbon Department: Sales & Account Management Team: Account Management Location: Lisbon, Portugal Type: Full-Time **About the Role** We’re looking for a highly motivated, relationship-driven SMB Account Manager to help grow and retain a key portfolio of restaurant partners across Portugal. You’ll be at the center of helping our partners thrive on the Uber Eats platform - driving strategic conversations, identifying growth opportunities, and improving operational health. This is a client-facing, individual contributor role where impact, autonomy, and customer success converge. **What the Candidate Will Need / Bonus Points** \-\-\-\- What the Candidate Will Do ---- 1. Incredible empathy: You will be an advocate for Uber's users and passionate about the community experience. 2. Organisational skills: You’ll handle many complex and urgent issues at once to efficiently resolve a large number of problems and inquiries. 3. Hustle: You’ll take ownership of Uber Eats growth and delight our restaurant partners 4. Travel: You’ll be flexible to travel across the country to meet your restaurant accounts \-\-\-\- Basic Qualifications ---- 1. 3-5 years of experience in a B2B, client-facing role (e.g. Account Management, Sales, Customer Success, or senior retail/foodservice leadership) 2. Demonstrated ability to drive commercial success across the full sales lifecycle—from identifying opportunities to retaining and expanding accounts 3. Proven track record of building strong client relationships and delivering measurable impact 4. Strategic thinker with strong analytical and problem-solving skills; you love diving into data to uncover insights 5. Excellent communication and interpersonal skills with a knack for navigating complex conversations and aligning stakeholders 6. Self-starter mindset with the ability to thrive in a fast-paced, high-growth environment 7. Comfortable with CRM tools (Salesforce preferred) and Google Workspace 8. Native Portuguese and fluent in english \-\-\-\- Preferred Qualifications ---- 1. Own a high-value book of business: Manage a portfolio of SMB restaurant